Face To Face Interview-5pm shift

Provide exceptional customer service through phone, email, chat, and other support channels. 2. Handle complex customer inquiries related to credit, billing, collections, payments, and account maintenance. 3. Manage escalated customer issues and provide timely, effective resolutions. 4. Conduct collections activities, negotiate payment arrangements, and secure customer commitments. 5. Investigate and resolve billing disputes, account discrepancies, and payment-related concerns. 6. Evaluate customer credit requests and support credit decisions in accordance with company policies and guidelines. 7. Maintain accurate customer, payment, credit, and account records in designated systems. 8. Document customer interactions and case details accurately within CRM and case management platforms. 9. Act as a subject matter expert for credit and customer service processes.