F: S Customer Support Executive

Role & responsibilities

• Identify customer needs, clarify information, and offer immediate solutions or troubleshooting.
• Maintain accurate logs of customer interactions in the CRM database.
• Coordinate with internal teams to escalate and resolve complex queries.
• Ensure high customer satisfaction levels by following company communication guidelines.

Perks & Benefits

• Attractive performance incentives and bonuses.
• Quick onboarding process for immediate joiners.
• Health insurance coverage.
• Career growth and internal promotion opportunities.