GURUGRAM · FULLTIME
F&B (Riser)
EIH
Gurugram · onsite · Posted 37d ago
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Undisclosed0–2 yrsfulltimeGurugram
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Section · 01
About this role
Key Responsibilities
Guest Service Excellence: Deliver warm, intuitive, and personalizedfine-dining service to exceed luxury guest expectations.
Operations Management: Supervise daily operations of restaurants, bars,lounges, and banqueting events to ensure seamless service.
Staff Coordination: Brief, train, and guide service associates on menu knowledge, winepairing, and standard operating procedures (SOPs).
Quality Control: Monitor food and beverage presentation, hygiene standards, andcleanliness across all outlets.
Guest Relations: Interact with guests proactively, handle feedback or complaintsgracefully, and ensure total customer satisfaction.
Qualifications & Skills
Education: Degree inHotel Management (HM) or Hospitality.
Core Competencies: Impeccable grooming, stellar communication skills, attention to detail,and a calm demeanor under pressure.
Attributes: Highemotional intelligence, customer-first mindset, and flexibility to work inrotational luxury hotel shifts.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
customer satisfactiondaily operationsGuest servicefood and beverageHospitalityQuality ControlCommunication SkillsoperationsOperations ManagementGuest RelationsHotel Management
Section · Company
About EIH
EIH
Hospitality
8.1k+
employees
1949
77 years old
Delhi/NCR, New Delhi
India
₹6.3L PA avg
Avg at EIH
About
EIH Limited Company is a member of the Oberoi Group & a leader in luxury hospitality. They operates hotels under 3 well-known names of Oberoi, Trident & Maidens.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
3.9/ 5
Culture
4.6
Career growth
3.0
Work-life
3.8
Employees rate it well for
Company Culture41Job Security41
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