F&B (Guest Service Associate)
EIH · Gurugram · onsite · Posted 48d ago
Undisclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Roles andResponsibilities:
WelcomingGuests: Greet guests warmly, escort them to tables, and present menus.
TakingOrders: Answer menu questions, note dietary needs or allergies, and relayprecise orders to the kitchen or bar.
ServingOrders: Deliver food and beverages promptly following the venue's servicestandards.
TableManagement: Set up tables, clear dirty plates between courses, and maintaincleanliness throughout the shift.
Billingand Payments: Present accurate bills, process payments, and handle cash or cardtransactions.
GuestRelations: Check on guest satisfaction, handle feedback or complaints calmly,and bid a warm farewell
EssentialSkills:
Communication:Speak clearly and politely to take orders, upsell specials, and talk withkitchen staff.
ProductKnowledge: Understand the menu items, ingredients, drink pairings, and dailyspecials.
CustomerService Attitude: Maintain a friendly, approachable, and positive demeanor.
Multitaskingand Stamina: Stay organized and work efficiently in a fast-paced, high-pressureenvironment.
Attentionto Detail: Ensure correct order delivery, clean dining areas, and proper tablesettings.
Teamwork: Coordinate smoothly with kitchenchefs, bartenders, and other floor staff
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
BarRestaurantRestaurant managementguest satisfactionGuest servicebanquetsbartendingFood PreparationguestGuest HandlingHospitalityBeverageCommunication SkillsFront OfficeGuest RelationsF#Hotel ManagementHotel
About EIH
EIH
Hospitality
8.1k+
employees
1949
77 years old
Delhi/NCR, New Delhi
India
₹6.3L PA avg
Avg at EIH
About
EIH Limited Company is a member of the Oberoi Group & a leader in luxury hospitality. They operates hotels under 3 well-known names of Oberoi, Trident & Maidens.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
3.9/ 5
Culture
4.6
Career growth
3.0
Work-life
3.8
Employees rate it well for
Company Culture41Job Security41
Find them on