F & B Executive

• Supervise and train junior captains, stewards, and trainees on service etiquette, table setups, and resort protocols.
• Assign daily stations and side duties to the service team, ensuring optimal coverage during peak meal hours.
• Coordinate with the Chef and kitchen team regarding menu changes, dietary restrictions, daily specials, and timing of orders.
• Oversee banquet setups for special events, corporate groups, outdoor bonfires, or riverside dining if offered by the resort.

• Take precise orders and look for opportunities to upsell special resort menus, organic local dishes, or bonfire setups.
• Handle guest feedback and complaints gracefully, ensuring immediate corrective action to maintain high satisfaction.
• Build guest rapport by remembering preferences, which is crucial for the personalized environment of a boutique resort.

• Enforce strict cleanliness and sanitisation standards in the dining area, side stations, and bar/buffet counters.
• Ensure grooming standards of the service team are impeccably maintained at all times.

Perks and benefits

Free meal