F&B Executive

Job Title: F&B Executive
Department: Food & Beverage Service

Job Purpose:
To ensure smooth day-to-day operations of the restaurant floor, deliver excellent guest service, and support the F&B team in achieving service standards and revenue targets.

Key Responsibilities:

• Ensure high standards of guest service are maintained at all times during service hours
• Coordinate between kitchen and service staff for timely order delivery
• Handle guest queries, feedback, and complaints promptly and professionally
• Oversee table setup, cleanliness, and ambience of the outlet
• Ensure adherence to SOPs for hygiene, safety, and service standards
• Assist in training and supervising junior staff (stewards, commis, hostess)
• Monitor stock levels of service essentials (crockery, cutlery, linen, etc.) and coordinate replenishment
• Support in upselling food and beverage items to enhance guest experience and revenue
• Assist management in daily briefings and ensure team is updated on menu changes, promotions, and offers
• Maintain billing accuracy and coordinate with cashier/POS for smooth checkout process
• Ensure compliance with company policies and statutory requirements (FSSAI, etc.)

Skills & Competencies:

• Good communication and interpersonal skills
• Guest-centric approach with problem-solving ability
• Basic knowledge of F&B service standards and etiquette
• Team player with leadership potential
• Ability to work in a fast-paced environment and rotational shifts

Eligibility:

• Graduate / Diploma in Hotel Management or related field preferred
• 2- 4 years of experience in F&B service in a restaurant/hospitality setup

Other Requirements:

• Willingness to work in shifts, weekends, and holidays
• Well-groomed and presentable