F&A - Training Manager - Chennai

Training Manager Finance & Accounting - Chennai

Band: C1

Domain: Finance & Accounting, CBS/SCM

Experience: 10+ years

Key Responsibilities:

• Manage end-to-end training delivery for Finance & Accounting operations.
• Partner with Delivery teams, clients and stakeholders to manage training deliverables.
• Design and implement training modules for RTR, P2P and OTC processes.
• Conduct training-needs assessments and develop suitable learning solutions.
• Manage new-hire training, cross-training, retraining and business ramp-up programs.
• Create training frameworks, SOPs, process documentation and instructional material.
• Govern knowledge acquisition, knowledge transfer and accreditation during transitions.
• Track training effectiveness through audits, dashboards, reports and performance reviews.
• Ensure adherence to SLAs, quality standards, contractual requirements and client-specific processes.
• Lead and develop the training team, including performance reviews and capability development.
• Conduct stakeholder reviews, client calls and monthly business reviews.
• Support account transitions and establish training frameworks from the initial stage.
• Promote LMS, digital learning and AI-enabled training platforms.
• Drive process excellence, cost optimisation and continuous improvement initiatives.

Required Skills

• Strong Finance & Accounting domain knowledge across RTR, P2P and/or OTC.
• Experience in Knowledge Management and operational training.
• Expertise in instructional design, curriculum development and training evaluation.
• Experience with classroom, virtual, web-based and train-the-trainer methodologies.
• Strong stakeholder and client-management skills.
• Team management and people-leadership experience.
• Excellent communication, presentation, analytical and project-management skills.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Experience working with international and/or domestic F&A clients.

Education

• Graduation is mandatory.
• Commerce graduates or candidates with an MBA in Finance are preferred.