F&A Service Delivery | Finance Operations | Transformation | Client Ma

WERE HIRING | SENIOR MANAGER F&A SERVICE DELIVERY
Location: Chennai
Work Mode: Onsite | MondayFriday
Shift: US / Night Shift
Experience: 15+ Years Overall | 10+ Years Relevant
Notice Period: 0–15 Days | Immediate Joiners Preferred
CTC: Competitive | Based on Experience & Performance

• Led end-to-end Finance & Accounting (F&A) operations for a major U.S. client across O2C, Accounts Payable, Cash Application, Collections, FP&A, R2R/RTR, Payroll and Billing.
• Managed diverse billing models including Time & Materials (T&M), Milestone, Fixed-Price and Lump-Sum billing.
• Directed a 200+ FTE organization across multiple finance workstreams, with accountability for service delivery, operational governance, performance management, stabilization and client engagement.
• Spearheaded Finance Transformation and Transition initiatives from Knowledge Transfer (KT) through steady state, including SOP development, process mapping, FMEA, operational readiness and stabilization.
• Successfully transitioned a finance transformation pilot to steady state in March 2025, ensuring process continuity and service readiness.
• Led the ramp-up of 25 FTEs in November 2025, strengthening billing operations covering time transfers, write-offs, holds and billing controls.
• Delivered an 8-FTE efficiency gain through automation, improving productivity and operational effectiveness.
• Managed end-to-end project lifecycles, transitions and migrations, ensuring controlled handover, operational readiness and business continuity.
• Drove SAP automation initiatives and implemented Microsoft Power Automate and Power Pages solutions to improve billing turnaround time, accuracy and process efficiency.
• Acted as a key client point of contact, leading governance reviews, service discussions, performance management and cross-workstream improvement initiatives.
• Identified and implemented process standardization, automation and continuous improvement opportunities across finance operations.
• Received client and leadership commendations for rapid stabilization, service delivery and operational improvements.

Interested candidates can share their updated CV or DM me for further details.
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