Exports Coordinator
Panam Engineers · Mumbai · onsite · Posted 70d ago
Undisclosed2–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Handle Incoming Communications: Manage incoming calls, emails, and inquiries from potential customers
- Provide prompt and professional responses to queries
- Order Processing: Receive and process sales orders, ensuring accuracy and completeness of information
- Liaise with internal departments (such as production, shipping, and logistics) to ensure orders are fulfilled accurately and on time
- Customer Support: Serve as the primary point of contact for customer inquiries and provide excellent customer service
- Address customer concerns and resolve any issues effectively and efficiently
- Maintain regular communication with customers to keep them updated on order Documentation Management: Prepare and maintain all relevant sales documents, including quotes, invoices, purchase orders, and shipping records
- Ensure that all documentation is accurate, up-to-date, and compliant with export regulations
- Internal Coordination: Coordinate with the factory team and other internal departments to ensure product availability and timely order fulfilment
- Ensure that products are manufactured and shipped as per the customer's specifications and deadlines
- Quotation Follow-up and Conversion: Follow up on sent quotations and ensure they are addressed by customers
- Address customer queries and concerns regarding quotations to drive conversions and secure orders
- Proficiency in Microsoft Work, Excel, PowerPoint
Sourced from naukri
Skills
Customer ServiceCustomer SupportExportexportsLogisticsSalesOrder ProcessingExports Coordinator
About Panam Engineers
Panam Engineers
175
employees
Mumbai
US
₹3.9L PA avg
Avg at Panam Engineers
About
PANAM Engineers Ltd. is a global manufacturer with over 25 years of experience in delivering reliable instrumentation solutions, serving customers across 52+ countries. Our comprehensive product portfolio includes instrumentation tube and pipe fittings, tubing, and a wide range of valves such as ball valves, needle valves, manifolds, double and single block and bleed valves, along with condensate pots, sampling cylinders, and other related components. PANAM Engineers Ltd. operates advanced manufacturing facilities in Prantij, Gujarat and Rabale, Navi Mumbai, with its corporate headquarters based in Mumbai.
Industries
IndustrialIndustrial ManufacturingManufacturing
Employee ratings
10 reviews
3.5/ 5
Culture
3.2
Career growth
2.3
Work-life
2.8
Employees rate it well for
Overall Company35Skill Development33
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