Export Sales Support Professional
Hitachi Energy · Mysuru · onsite · Posted 44d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
The opportunity
General Sales & Marketing work focuses on a combination of general sales and marketing work including: Face-to-face and/or remote sales to new or existing customers Assessing customer needs and suggesting appropriate products, services and/or solutions Planning, developing, and delivering the marketing strategy for products/services and associated brand(s) Evaluating, measuring, and managing the product/brand P&L (e.g., budgeting, expenditures, profitability, return-on-investment, etc.) Incumbents in this specialization may also provide customer service and support in the form of information on product/price and resolution to issues related to billing, shipping, delivery, complaints, etc. Incumbents matching to this specialization are compensated based on achievement of sales targets.
How youll make an impact
- Timely acknowledgment of enquiry and sharing them with the respective department.
- Capability to understand customer drawings, product knowledge and related specifications.
- Knowledge of contract review procedure and get clarification from customers for the enquiry received before offer submission.
- Preparation of rate contract/offers and submitting them to customers.
- Following up on submitted offer to convert them into orders.
- Acknowledging the purchase orders received by submitting the order acceptance and coordinating for the delivery dates with order handlers.
- Preparation of the monthly delivery schedule plan as per the customer requirements.
- Ensuring the consistent loading of products manufactured at the factory.
- Getting Input from customers on their requirements and prioritizing those materials in production to increase customer satisfaction.
- Collaborate with Backend & Head of Production to improve delivery and timely response to customers.
- Communication to the customers on planned deliveries during the month and update if any revision in the dates.
- Coordinating with order handler for packing list and arranging forwarders for the planned material during the month wherever required.
- Sending invoice and packing list for attestation by Chamber of Commerce.
- Coordinating with the logistics team by providing the dispatch information and arranging the BL for the timely submission.
- Submitting the relevant documents to bank through FEMA for timely material customs clearance.
- Sending overdue payment information to ensure payment on time and reduce DSO.
- Support improvement of Sales Process.
- Ensure compliance with internal and external regulations, procedures, and guidelines.
- Live the companys core values of Safety and Integrity, taking responsibility for actions while caring for colleagues and the business.
Your background:
- Should be a Graduate.
- Proven work experience in the transformer environment, marketing and sales with minimum 2 years relevant work experience. With background in contract review, quotation preparation including costing and pricing experience.
- Hands-on experience in sales documentation for delivering excellent customer experience. Knowledge on SAP and MS Office
- Understand sales performance metrics.
- Excellent communication & interpersonal skills both verbal and written, negotiation skill, influencing skills.
- Proficiency in both spoken & written English language is required
Sourced from naukri
Skills
Customer ServiceCustomer ExperienceCostingcustomer satisfactionExportcustomsCustoms ClearanceLogisticsMarketing and salesMarketing StrategyExport SalesFEMABudgetingcompliancecontract reviewmarketingdispatch
About Hitachi Energy
Hitachi Energy
Power
2.5k+
employees
2019
7 years old
Zurich, Switzerland
CH
About
Hitachi Energy focuses on providing innovative solutions to enhance sustainability across power and digital systems, addressing the global push for a carbon-neutral future.
Industries
PowerElectrical Equipment
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