Export Sales Coordinator

Job Description

We are looking for a dynamic and detail-oriented Sales Coordinator to support our Sales & Marketing team. The candidate will be responsible for coordinating sales orders, dispatch planning, customer communication, logistics coordination, and ensuring timely execution of customer orders.

Key Responsibilities

• Sales order punching and processing in ERP system.
• Coordinate with internal stakeholders for order approvals.
• Follow up with Production team regarding order status and material readiness.
• Coordinate dispatch planning and execution with dispatch team.
• Share dispatch schedules, LR copies, and dispatch documents with customers.
• Coordinate with logistics and transport vendors for timely deliveries.
• Maintain sales order records, dispatch records, and MIS reports.
• Follow up with customers regarding pending payments.
• Ensure smooth coordination between Sales, Production, Dispatch, Accounts, and Customers.
• Handle customer queries and provide order status updates.

Desired Candidate Profile

• Graduate in any discipline.
• 1-5 years of experience in Sales Coordination, Customer Service, Order Processing, or Dispatch Coordination.
• Experience in Manufacturing, Industrial Products, Engineering, Chemicals, Rubber, Packaging, or Auto Component industries preferred.
• Knowledge of ERP systems (SAP, Oracle, Tally ERP, etc.).
• Good working knowledge of MS Excel.
• Strong communication and follow-up skills.
• Customer-centric approach with good coordination abilities.

Key Skills

Sales Coordination, Sales Support, Order Processing, ERP, SAP, Dispatch Coordination, Logistics Coordination, Customer Relationship Management, MIS Reporting, Documentation, Excel, Back Office Operations, Commercial Coordination.

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