export operation

Location: Pune
Industry: Freight Forwarding & Logistics
Experience: 24 Years

About the Role

We are looking for a dynamic and result-oriented Operations Manager to lead and manage end-to-end freight forwarding operations across Ocean Freight, Air Freight, Customs Clearance, Transportation, and Warehousing services.

The ideal candidate should possess strong operational expertise, customer management skills, and the ability to lead teams in a fast-paced logistics environment.

Key Responsibilities

• Manage Import & Export Operations (Air & Sea)
  Oversee Customs Clearance, Transportation & Warehousing Activities
  Ensure Timely Shipment Execution and Customer Satisfaction
  Lead and Develop Operations & Customer Service Teams
  Coordinate with Shipping Lines, Airlines, Overseas Agents & Vendors
  Monitor Operational KPIs, Profitability & Process Efficiency
  Ensure Compliance with Trade and Regulatory Requirements
  Drive Continuous Improvement and Operational Excellence

Desired Profile

• 7–8 years of experience in Freight Forwarding & Logistics
  Strong understanding of Ocean Freight, Air Freight & Customs Processes
  Proven team management and leadership skills
  Customer-centric approach with strong problem-solving abilities
  Excellent communication and stakeholder management skills
  Proficiency in Logistics ERP systems and MS ExcelRole & responsibilities

Preferred candidate profile