Export Manager

ROLE SUMMARY

Herbal Chakra is looking for an experienced Export Manager to build and scale the international business for its Ready-to-Eat (RTE) product portfolio. This is a senior leadership role that owns the export P&L, drives entry and growth across target geographies, develops importer and distributor networks, ensures full regulatory compliance for food exports, and delivers profitable, sustainable revenue growth.

The ideal candidate is a strategic yet hands-on leader with deep experience in food / FMCG exports and a strong existing network across international markets.

KEY RESPONSIBILITIES

Strategy & Business Development

• Develop and execute the export strategy and annual business plan for the RTE segment across priority markets.
• Identify and prioritise new markets, channels, and product opportunities based on demand, margins, and regulatory feasibility.
• Own the export P&L revenue, gross margins, pricing, and profitability targets.

Sales & Market Development

• Build and manage a network of importers, distributors, wholesalers, and retail partners across international markets.
• Drive product listings in modern trade, ethnic / specialty retail, and e-commerce marketplaces (Amazon, regional platforms, etc.).
• Negotiate contracts, pricing, payment terms, and trade agreements.
• Represent Herbal Chakra at international trade fairs and exhibitions (Gulfood, SIAL, Anuga, etc.).

Regulatory & Compliance

• Ensure products comply with destination-country food regulations, labelling norms, and certifications (FDA, HALAL, organic, FSSAI, ISO, HACCP, etc.).
• Manage export documentation, licences, and coordination with regulatory bodies (DGFT, APEDA, customs).
• Stay current on import duties, tariffs, trade policies, and Free Trade Agreements (FTAs).

Operations, Logistics & Supply Chain

• Coordinate with production, QA, and supply chain teams to ensure on-time order fulfilment and consistent product quality.
• Oversee logistics, freight forwarding, INCOTERMS, and payment mechanisms (LC, advance, etc.).
• Manage export costing and pricing, including freight, insurance, and duties.

Marketing & Product

• Work with Marketing and NPD teams on market-specific packaging, product adaptation, and promotions.
• Gather market intelligence, competitor analysis, and consumer insights to guide the product roadmap.

Team Leadership

• Build, lead, and mentor the export / international sales team.
• Set targets, monitor performance, and drive a high-performance, results-oriented culture.

QUALIFICATIONS & EXPERIENCE

• Bachelor's / Master's degree in Business, International Trade, Food Technology, or a related field; MBA (International Business / Marketing) preferred.
• 815+ years in exports, with at least 4 years in a leadership role, preferably in Food / FMCG / RTE / processed foods.
• Proven track record of building and scaling an export business across multiple geographies.

SKILLS & COMPETENCIES

• Strong knowledge of food export regulations, certifications, and documentation.
• Excellent negotiation, relationship-building, and cross-cultural communication skills.
• Financial acumen P&L management, pricing, and costing.
• Strategic thinking combined with hands-on execution.
• Willingness and ability to travel internationally.

WHAT WE OFFER

• Competitive salary and performance-linked incentives.
• The opportunity to lead and shape Herbal Chakra's international expansion.
• A fast-growing, entrepreneurial work environment.