Export Manager

Role & responsibilities

• Prepare and review export documentation such as Commercial Invoice, Packing List, Bill of Lading/AWB, Certificate of Origin, and other required documents.
• Ensure accuracy and compliance of documents as per country-specific regulations and customer requirements.
• Coordinate with logistics partners including freight forwarders, CHA (Custom House Agents), and shipping lines for smooth shipment execution.
• Handle courier shipments through platforms like DHL and FedEx, including documentation and tracking.
• Manage export benefits and incentives, including RoDTEP, and ensure timely processing of claims.
• Work closely with the finance team for payment terms such as LC (Letter of Credit), advance payments, and bank documentation.
• Maintain proper records of shipments, invoices, and export data.
• Use Excel for tracking shipments, preparing reports, and maintaining documentation logs.
• Monitor shipment timelines and resolve any documentation or logistics-related discrepancies.
• Coordinate internally with production, merchandising, and dispatch teams to ensure timely order fulfilment.

Required Skills & Qualifications:

• Graduate in Commerce / Business Administration or related field.
• 5-9 years of experience in export documentation, preferably in textile or handicraft industry.
• Hands-on experience with DGFT, ECGC (Export Credit Guarantee Corporation) documentation/processes.
• Working knowledge of courier platforms such as DHL and FedEx.
• Strong understanding of export benefits such as RoDTEP.
• Good knowledge of logistics processes, freight forwarding, CHA operations, and shipping documentation.
• Proficiency in MS Excel (VLOOKUP, XLOOKUP, HLOOKUP, Pivot Tables, basic reporting).
• Familiarity with international payment terms (LC, DA/DP, etc.).
• Strong attention to detail and ability to manage multiple shipments simultaneously.
• Good communication and coordination skills.