Export Lead

Job Summary


Responsibilities

International Business Development

• Identify and develop new international markets, customers, distributors, and business opportunities.
• Generate leads and build a strong pipeline of international prospects.
• Develop market entry strategies based on market trends, customer needs, competition, and business potential.
• Conduct competitor and market analysis to identify growth opportunities.
• Drive export sales and achieve international revenue targets.
• Prepare and deliver product presentations, quotations, proposals, and commercial negotiations.
• Build and maintain strong relationships with overseas customers, distributors, agents, and channel partners.
• Explore opportunities for new products, markets, and distribution channels.

Export Operations Compliance

• Manage export operations, including order processing, documentation, shipment coordination, and logistics.
• Ensure compliance with international trade regulations, customs requirements, export policies, and Incoterms.
• Prepare and verify commercial invoices, packing lists, certificates of origin, shipping bills, and other export documents.
• Coordinate with production, warehouse, logistics, finance, and sales teams to ensure timely order fulfilment.
• Liaise with freight forwarders, shipping lines, customs brokers, and relevant government authorities.
• Track shipments and proactively resolve delays, documentation issues, and logistics challenges.

Business Performance Management

• Monitor export sales, margins, customer profitability, and market performance.
• Track export costs and identify opportunities for cost optimisation and process improvement.
• Maintain accurate customer, sales, shipment, and export records.
• Prepare regular reports on sales pipeline, market development, order status, and export performance for management.
• Lead and mentor the export/business development team and drive performance.
• International sales and revenue growth.
• New international customers/distributors acquired.
• New markets/countries developed.
• Lead-to-customer conversion.
• Customer retention and repeat business.
• Export order fulfilment and on-time shipment performance.
• Export margins and cost optimisation.

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