Export Customer Service Executive

Responsible for handling export customer service and documentation, including preparation and submission of Shipping Instructions (SI), VGM, Form 13, BL draft/final BL, ODEX/EDI-related documentation, coordination with shipping lines, CHA/port/CFS, and customers. The role involves tracking shipment status, coordinating vessel cut-offs and documentation timelines, resolving customer queries, and ensuring accurate and timely completion of export documentation and processes.