Export Coordinator

Job Description Export Coordinator
Company: Unicare Fire Safety (India) Pvt. Ltd.
Position: Export Coordinator
Department: Export / Commercial
Location: Sahibabad, Ghaziabad, Uttar Pradesh
Experience: 4-6 Years
Industry: Fire & Safety / Manufacturing
Employment Type: Full-Time
About the Role
Unicare Fire Safety (India) Pvt. Ltd. is looking for an experienced and organized Export Coordinator to manage and coordinate export operations, documentation, customer communication, shipment planning, and logistics activities.
The ideal candidate should have hands-on experience in export documentation, international customer coordination, freight forwarding, CHA coordination, shipping processes, and EXIM operations, preferably within a manufacturing environment.
Key Responsibilities

• Manage export orders from order confirmation through shipment and delivery.
• Coordinate with international customers regarding purchase orders, order status, delivery schedules, shipping instructions, and documentation.
• Prepare, verify, and maintain export documentation, including:
• Proforma Invoice
• Commercial Invoice
• Packing List
• Shipping Bill
• Bill of Lading / Airway Bill
• Certificate of Origin
• Certificate of Analysis/Inspection, wherever applicable
• Other customer- and shipment-related documents

• Coordinate with CHA, freight forwarders, shipping lines, transporters, and logistics partners for smooth shipment execution.
• Arrange and follow up on container bookings, cargo pickup, stuffing, dispatch, and vessel schedules.
• Coordinate with Production, PPC, Stores, Quality, Dispatch, Purchase, and Accounts to ensure timely completion of export orders.
• Track shipments and regularly update customers and management regarding shipment status.
• Handle export documentation discrepancies and coordinate for timely resolution.
• Coordinate with the Finance/Accounts team for export payment follow-up, outstanding receivables, and bank-related export documentation.
• Maintain complete and accurate records of export orders, shipments, invoices, customer communication, and payment status.
• Prepare Export MIS, shipment tracking reports, order status reports, and management reports.
• Coordinate with customers regarding inspection requirements, packing specifications, labelling, and shipping instructions.
• Ensure proper coordination for customs clearance and timely dispatch of export consignments.
• Monitor freight and logistics-related costs and coordinate with service providers for quotations and shipment arrangements.
• Ensure compliance with company procedures and applicable export/import regulations.
• Support the Export/Commercial team in improving shipment timelines, documentation accuracy, and customer service.

Required Skills & Knowledge

• Strong knowledge of Export Documentation and EXIM procedures.
• Practical experience with CHA, freight forwarders, shipping lines, and logistics companies.
• Knowledge of Incoterms FOB, CIF, EXW, CFR, etc.
• Understanding of LC, Advance Payment, DP/DA, and other export payment terms.
• Good knowledge of MS Excel, Word, and PowerPoint.
• Experience with ERP/SAP will be an advantage.
• Strong communication and customer-handling skills.
• Excellent follow-up and coordination abilities.
• Strong documentation and record-maintenance skills.
• Ability to manage multiple shipments and deadlines simultaneously.
• Good problem-solving and negotiation skills.

Educational Qualification

• Graduate in B.Com / BBA / International Business / Logistics / Supply Chain Management or a related field.
• Diploma/Certification in Export-Import Management will be an added advantage.

Preferred Candidate Profile

• 36 years of relevant experience in Export / EXIM / Commercial operations.
• Candidates from manufacturing, engineering, automotive, sheet metal, fire & safety, industrial products, or similar industries will be preferred.
• Experience in handling international customers and export shipments.
• Candidates with strong hands-on experience in export documentation and logistics coordination will be preferred.

Key Skills / Naukri Search Keywords
Export Coordinator | Export Executive | EXIM | Export Documentation | International Business | Export Operations | Shipping Documentation | CHA Coordination | Freight Forwarder | Shipping Line | Commercial Invoice | Packing List | Shipping Bill | Bill of Lading | Airway Bill | Certificate of Origin | LC | Incoterms | Export Logistics | International Customer Coordination | Export MIS | ERP | SAP | Manufacturing
Key Performance Areas

• Timely execution of export shipments.
• Accuracy of export documentation.
• On-time dispatch and shipment coordination.
• Effective coordination with customers and logistics partners.
• Timely payment and receivable follow-up.
• Accurate export MIS and records.
• Compliance with export documentation and company procedures.
• Customer satisfaction and timely resolution of shipment-related issues.