Expert - SQL and Python

Role & responsibilities

• Engage with the team on resolving technical challenges and ascertain newer enhancements in the tools are well understood by the team 
• In case of error, engage with stakeholders to do the right communication 
• Own the RCA process and work with the team to give a proper analysis of the issue(s) in discussion 
• Ensure effective and clear communication with onshore and other stakeholders, provide precise project updates and manage client queries efficiently 
• Define and Monitor the process execution. Get it documented and ensure implementation of a mechanism to keep these documents updated with tracking of exceptions 
• Understand regular execution process with attention to detail and identify areas of automation and improvement 
• Execute process automation using tools like R/Python/Excel Macros and explore the possibility of implementing advanced techniques like Machine Learning and Artificial Intelligence 
• Everyday work revolves around ensuring the high quality of the setup used in the various markets reported by NielsenIQ as well as analyzing any potential concerns in the data which a client may have. It is an important link in the chain of NielsenIQ activities, and our analysts are often engaged in cross-department cooperation. 
• Execute processes of Input Operations and associated project work. Execution work requires an understanding of aspects of the end-to-end process flow of processing data for retailer receipt to delivery and all related activities throughout the production process supporting the US. 
• Execute production tasks in order to guarantee accuracy and trend ability on data in respect of scheduled deadlines and investigate data inquiries/challenges with local teams, and regional/offshore Operations for processes. 
• Participate in the development and drive standardization and process efficiency for method-related process/application. 
• Engage with Retailers, StatOps, Reference Data, Data Science, and Output Teams to collect information and coordinate tasks to improve data quality and drive for continuous business process improvements. 
• Provide technical and process expertise to the deployment of the Consumer Information Platform (CIP); also assist remotely located resources to implement projects in the most effective way. 
• Prepare accurate tracking KPI to monitor and improve quality performances (on time delivery and data accuracy) and maintain project work discipline. 
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues. 

Preferred candidate profile

Working experience of proprietary software, Ops Process within NielsenIQ domain 

Min 5-8 years of experience

Common business language knowledge (English): speaking and writing with fluency 

Problem-solving, ability to understand and analyze data 

Ability to train and to explain technical elements to different stakeholders 

Ability to monitor activities, a good understanding of KPIs 

Process-driven - ability to define and refine processes to ensure continual improvement in quality and on-time delivery 

Proven organizational skills Presentation skills 

Process improvement methodologies 

Project management skills - ability to accurately scope project requirements, manage stakeholder expectation 

Bachelors Any Graduate, preference given to Mathematics, Statistics, Economics, Commerce, BBA Master’s degree (Commerce, Statistics, Mathematics or a related field) 

Exposure to SQL/Python and ML/AI and working with large datasets