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    Job · 12742568

    Waterleaf Consultants logo

    Experienced CSR | International Voice Process | Hyderabad | ₹4.50 LPA

    Waterleaf Consultants · Hyderabad · onsite · Posted 63d ago

    Not disclosed1–5 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Job Title: Customer Support Executive – Voice Process

    Location: Hyderabad

    Experience Required:

    • Minimum 1 year of experience in International Voice Process/Voice Process

    • Immediate Joiners Preferred

    Qualification:

    • Any Graduate

    • Any Post Graduate

    Salary:

    • Up to ₹4.50 LPA

    Benefits:

    • One-Way Cab Facility (Within a 23 KM Radius)

    Key Responsibilities:

    • Handle customer queries through voice and non-voice channels.

    • Provide accurate information and resolve customer concerns efficiently.

    • Maintain service quality and productivity standards.

    • Deliver an exceptional customer experience and ensure customer satisfaction.

    Required Skills:

    • Excellent English communication skills

    • Strong customer service and problem-solving abilities

    • Good interpersonal and listening skills

    • Ability to work in a fast-paced environment

    • Customer-centric approach and adaptability

    Interview Process:

    • HR Screening

    • Assessment Round

    • Operations Round

    Employment Type:

    • Full-Time

    • Work from Office (WFO)

    Interested candidates can share their updated CV with:

    Thanks & Regarding

    HR SRAVANI

    Phone: [phone removed]

    Sourced from foundit

    Skills

    Customer ServiceTyping SkillsCustomer Experiencecustomer satisfactionCustomer SupportcrmProblem SolvingActive ListeningCustomer CareTicketing Toolscontact centerService qualityprocess adherenceEmail SupportCustomer HandlingCall Handlingcomplaint resolutionOutbound Voice ProcessCustomer Query ResolutionClient InteractionInternational Voice ProcessCommunication SkillsInternational BPObpoCall Center Operationsvoice processChat SupportInbound Voice ProcessMS Office

    About Waterleaf Consultants

    Waterleaf Consultants logo

    Waterleaf Consultants

    Recruitment

    5

    employees

    Hyderabad

    headquarters

    ₹2.2L PA avg

    Avg at Waterleaf Consultants

    Industries

    Recruitment

    Employee ratings

    10 reviews

    3.6/ 5

    Culture

    3.6

    Career growth

    3.8

    Work-life

    3.7

    Employees rate it well for

    Work-Life Balance36Skill Development36

    Find them on

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    Experienced CSR | International Voice Process | Hyderabad | ₹4.50 LPA · waiting for your command