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    Job · 19216474

    Sharekhan logo

    Experience Partner

    Sharekhan · Mumbai · onsite · Posted 26d ago

    ₹3.5L - ₹5.5L PA1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role & responsibilities

    1. Conduct same-day welcome calls and program orientation

    2. Explain program structure (tiers, levels, progression rules)

    3. Set expectations on engagement, timelines, and outcomes

    4. Capture financial goals, risk appetite, and investment experience

    5. Assign clients to the appropriate tier and define roadmap

    6. Drive structured learning across levels and tiers

    7. Ensure participation in sessions and completion of assignments

    8. Maintain defined interaction cadence:

    9. Guide clients through portfolio-building exercises

    10. Review assignments and provide feedback

    11. Ensure discipline, diversification, and structured approach

    12. Monitor client performance across levels

    13. Approve progression based on defined criteria

    14. Maintain completion logs and performance tracking

    15. Maintain engagement with inactive/unreachable clients

    16. Build long-term client relationships


    Preferred candidate profile


    • Strong understanding of financial markets
    • Knowledge of portfolio structuring and asset allocation concepts
    • Familiarity with trading/investing platforms
    • Ability to interpret client portfolios and learning progress
    • Client-centric communication and relationship building
    • High ownership and accountability
    • Strong follow-up discipline
    • Problem-solving and structured thinking
    • Emotional intelligence and patience
    • Ability to simplify complex financial concept

    Interested candidates can share resumes on [email removed]

    Sourced from naukri

    Skills

    Customer ExperienceCustomer Engagementcustomer satisfactionCustomer CentricCRM StrategyClient SuccessClient Retention

    About Sharekhan

    Sharekhan logo

    Sharekhan

    Financial Services

    3.5k+

    employees

    2000

    26 years old

    Mumbai,Maharashtra

    India

    ₹3.5L – ₹5.5L PA

    This role

    About

    Mirae Asset Sharekhan offers a comprehensive range of trading and investment solutions, including equities, futures and options, portfolio management services, research, mutual funds and investor educ

    Industries

    Financial ServicesInternet

    Employee ratings

    1,365 reviews

    3.7/ 5

    Culture

    3.6

    Career growth

    2.9

    Work-life

    3.7

    Employees rate it well for

    Salary156Work Environment131Work Culture109Career Growth89Work Life Balance84

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Experience Partner · waiting for your command