Experience Executive- Beauty and Hair
Broadway · Gurugram · onsite · Posted 56d ago
Undisclosed2–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
About Broadway
About the Role
Key Responsibilities
Broadway is a first-of-its-kind experiential retail destination that brings together 200+ digital-first and indie brands across fashion, beauty, lifestyle, and wellness. We create immersive experiences that help customers discover and experience products in a new way.
About the Role
We are looking for a Beauty Hair Trial Expert who will visit customers at their locations and deliver personalized product trials and demonstrations across Beauty, Personal Care, and Haircare categories.
You will be the face of Broadway during these customer interactions-understanding customer needs, demonstrating products effectively, and creating a premium, personalized experience that drives product discovery and purchase.
Key Responsibilities
- Visit customers at their locations to conduct BPC and hair product trials and demonstrations.
- Understand customer needs and recommend relevant products based on their requirements.
- Demonstrate product usage, benefits, and application techniques.
- Create a professional, engaging, and premium customer experience.
- Build strong customer relationships and address product-related queries.
- Capture customer feedback and share insights with the internal team.
- Maintain knowledge of the latest beauty, skincare, haircare, and personal care trends and products.
- Manage travel and customer appointments efficiently.
- 2-3 years of experience in beauty, haircare, skincare, BPC, salon, beauty retail, or a related customer-facing role.
- Strong product knowledge across Beauty, Personal Care, Haircare, and/or Skincare.
- Excellent communication and interpersonal skills.
- Confident in conducting product demonstrations and interacting with customers.
- Strong grooming and presentation skills.
- Must own a two-wheeler/four-wheeler and be comfortable travelling to customer locations across Delhi NCR region.
- Willingness to work in a field-based, customer-facing role.
- Customer-first mindset with strong ownership and a sales-oriented approach.
A confident, well-groomed beauty or hair professional who combines product expertise, hands-on trial/demonstration skills, customer service, and sales ability, and enjoys working directly with customers.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experienceretailcustomer feedbackSalesCustomer RelationshipsSkin CareCommunication And Interpersonal Skills
About Broadway
Broadway
Retail
120
employees
2023
3 years old
New Delhi, Delhi
India
₹17.1L PA avg
Avg at Broadway
About
About BroadwayAt Broadway, were redefining modern retail through immersive, customer-first experiences. Our stores host multiple leading and emerging brands across beauty, wellness, fashion, and lifestyle categories. We thrive on building strong, culture-led teams that bring our purpose to life on the floor every day.
Industries
Retail
Employee ratings
10 reviews
3.9/ 5
Culture
3.4
Career growth
3.3
Work-life
3.8
Employees rate it well for
Compensation & Benefits43Work-Life Balance40
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