exim Logistics

Position description: To handle EXIM logistics dispatch planning independently.

Primary Responsibilities:

• Preparation and adherence with dispatch plan in coordination with Planning and Customer Service teams.
• Ensure On time dispatches with maintenance of CDI (logistic part) 96%+
• Work in SAP for activities (SD Model) like dispatch planning, execution and shipment updates
• Transport management, liaison with transporter/customer for timely vehicle placement and related documentation.
• Ensure timely custom clearance for import and export shipment
• End to End handling of import shipments
• Monitoring shipments in transit and highlight deviation to internal team
• Independently execute re-import shipment from customer
• Preparation of qualitative monthly MIS for management review
• Ideate and participate in cost efficiency projects (CEPs);
• Ideate and participate in system (SAP) improvement projects
• Primary contact point for Customer escalation
• Be a Key Account Manager (KAM) for our service partner (freight forwarder, CHA, transporter etc)
• Conduct performance audit for service providers against given KPIs

Key Deliverables:

• Ensuring Safety and compliance at all levels
• Ensuring CDI of >98% for domestic and international
• Independently handling export/domestic dispatch planning
• Ensure forwarder are meeting KPIs given
• Monitoring and enhancing performance of freight forwarders
• Participate in CEPs, PIPs for process and system improvements
• Preparing and presenting monthly MIS to seniors

Required Competencies:

• Initiative
• Communication
• Collaboration
• Customer Satisfaction
• Team working
• Learning on Fly

Required Knowledge:

• Portal updates and logistic functions
• Transport Management
• Tanker transportation (ISO/Road tanker)
• Export and Import Logistics