JAIPUR · FULLTIME
Executive
Narayana Health
Jaipur · onsite · Posted 40d ago
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Undisclosed4–9 yrsfulltimeJaipur
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Section · 01
About this role
Patient Relation
- Receive patient and patient attendants in a pleasing manner
- Answer Telephone calls.
- Talk at reasonable sound levels. (Do not shout or talk loudly)
- Answering all queries by patients/attendants politely.
- Listen the patient/attendant carefully
- Guide the patients in right way.
- Taking complete details while doing the New Registrations like Permanent addressphone numbersfax numbers etc.
- Co-ordinate with the OPD secretaries to fix up appointments with the Doctors.
- Guide the patient to get the investigations done properly i. e. to the LaboratoryRadiology Cardiology and Endoscopy dept etc.
- Coordinate with the Consultants
- Co-ordinate with the Admission Counter and keep the update information from time to time.
- Co-ordinate with the OT secretary for the information regarding status of the surgeries posted that day
- Maintain interpersonal relations within the departments and other departments
- Maintain Good relations with the patients
- Incase of Emergency send the patient to Casualty/ICUs then inform the concerned peopledo the formalities.
- Maintain all relevant records i. e. log bookappointment diariesVisiting Doctors register etc. properly.
- Maintain confidentiality about patients.
- Counsel the patients/attendants whenever it is necessary.
- Communicate to your HOD from time to time.
- Escorting VIP Patients.
- Coordinate with GM-Operations regarding any administrative related problems
- Preparing MIS report and submit to the GM-Operations
- Coordinate with service department for any Maintece workHousekeeping work and FB work
Administrative
- Possess information related to Hospital procedures/protocol
- Preparing duty roasters for the department
- Managing Leaves and permissions
- Report all the incidence to the in charge
- Attend meetings and self-development programs.
- Attends related meetings and gives input on new methods of improving out patient services.
- Provide training to the staff
- Maintains disciplinedress code and punctuality among the staff.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
counselCardiologyOTHospitalendoscopysecretaryopdPatient Servicesoperations
Section · Company
About Narayana Health
Narayana Health
Healthcare
11.7k+
employees
2000
26 years old
Bangalore / Bengaluru, Karnataka
IN
₹4.6L PA avg
Avg at Narayana Health
About
One name. One heart. One mission.
Industries
Healthcare
Employee ratings
10 reviews
3.9/ 5
Culture
2.7
Career growth
2.5
Work-life
2.9
Employees rate it well for
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