Executive
Generali Central Life Insurance · Mumbai · onsite · Posted 62d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Handle and resolve complex grievances from customers and employees professionally.
- Develop and implement effective grievance redressal processes to ensure timely resolution.
- Collaborate with internal stakeholders to address complaints and concerns.
- Analyze trends and patterns in grievances to identify areas for improvement.
- Provide excellent customer service and ensure high levels of customer satisfaction.
- Maintain accurate records of all interactions with customers and employees.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicecustomer satisfactionGrievance HandlingGrievance RedressalfinanceCommunication And Interpersonal Skills
About Generali Central Life Insurance

Generali Central Life Insurance
Insurance
2.6k+
employees
About
Generali Central Insurance Company Limited (formerly known as Future Generali India Insurance Company Limited) is a strategic joint venture between two distinguished financial institutions: the Generali Group, a global insurance enterprise with 193 years of operational heritage holding a 74% majority stake, and the Central Bank of India, India's first commercial bank with 113 years of established banking excellence. Established in 2006, the Company was set up with a clear mandate to offer retail, commercial, personal, and rural insurance solutions, enabling individuals and businesses to effectively manage and mitigate risks. Generali Central Insurance (GCI) broke even in FY 2013-14 - a landmark achievement in just six years of operations.
Industries
InsuranceFinancial Services
Employee ratings
2,137 reviews
3.5/ 5
Culture
3.4
Career growth
3.1
Work-life
3.5
Employees rate it well for
Work Culture214Senior Management185Work Environment154Salary137Work Life Balance97
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