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    Job · 12646411

    Generali Central Life Insurance logo

    Executive

    Generali Central Life Insurance · Mumbai · onsite · Posted 62d ago

    Undisclosed2–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Handle and resolve complex grievances from customers and employees professionally.

    • Develop and implement effective grievance redressal processes to ensure timely resolution.

    • Collaborate with internal stakeholders to address complaints and concerns.

    • Analyze trends and patterns in grievances to identify areas for improvement.

    • Provide excellent customer service and ensure high levels of customer satisfaction.

    • Maintain accurate records of all interactions with customers and employees.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer Servicecustomer satisfactionGrievance HandlingGrievance RedressalfinanceCommunication And Interpersonal Skills

    About Generali Central Life Insurance

    Generali Central Life Insurance logo

    Generali Central Life Insurance

    Insurance

    2.6k+

    employees

    About

    Generali Central Insurance Company Limited (formerly known as Future Generali India Insurance Company Limited) is a strategic joint venture between two distinguished financial institutions: the Generali Group, a global insurance enterprise with 193 years of operational heritage holding a 74% majority stake, and the Central Bank of India, India's first commercial bank with 113 years of established banking excellence. Established in 2006, the Company was set up with a clear mandate to offer retail, commercial, personal, and rural insurance solutions, enabling individuals and businesses to effectively manage and mitigate risks. Generali Central Insurance (GCI) broke even in FY 2013-14 - a landmark achievement in just six years of operations.

    Industries

    InsuranceFinancial Services

    Employee ratings

    2,137 reviews

    3.5/ 5

    Culture

    3.4

    Career growth

    3.1

    Work-life

    3.5

    Employees rate it well for

    Work Culture214Senior Management185Work Environment154Salary137Work Life Balance97

    Find them on

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    Executive · waiting for your command