Executive Vice President – Business Operations & Delivery
ConsultBae · Mumbai · onsite · Posted 1d ago
Undisclosed20–28 yrsfulltimeSourced from
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About this role
Role Overview
Job Details
Key Responsibilities
Must-Have Requirements
Job Details (cont.)
Skills
We are looking for an accomplished business and operations leader to drive growth across Content, Technology, and AI Data Services businesses. The role involves end-to-end ownership of business operations, delivery, revenue realization, profitability, customer success, and organizational capability.
The EVP will work closely with the CEO and leadership team to build a scalable, profitable, and high-performing organization, ensuring predictable delivery, strong customer relationships, and sustainable business growth.
Job Details
- Location: Mumbai / Chennai
- Work Model: Hybrid
- Experience: 20+ Years
Key Responsibilities
- Own business operations and operational performance across Content, Technology, and AI Data Services.
- Drive revenue realization, gross margins, EBITDA, productivity, utilization, and cost optimization.
- Lead annual operating plans, business forecasting, capacity planning, and periodic business reviews.
- Strengthen delivery governance, operational excellence, and PMO capabilities.
- Improve predictability across delivery quality, timelines, capacity, productivity, and profitability.
- Build scalable processes, dashboards, and early-warning mechanisms to reduce operational risks and dependency on firefighting.
- Act as a senior executive sponsor for strategic customers, managing relationships, business reviews, and critical escalations.
- Partner with Sales and Pre-Sales on solutioning, commercials, feasibility assessments, and transition of new business into delivery.
- Identify opportunities for account expansion and deeper customer partnerships.
- Build and develop strong leadership teams, succession plans, and a culture of accountability and high performance.
- Drive the growth of AI Data Services and strengthen Technology Services through automation, AI-enabled workflows, and operational improvements.
- Collaborate with Finance, Sales, HR, Solutions, and other functions to translate business strategy into execution.
Must-Have Requirements
- Approximately 20+ years of professional experience, including significant leadership responsibility in large-scale operations, delivery, or business-unit management.
- Demonstrated PL and business ownership, beyond project or delivery management.
- Strong track record of driving revenue growth, profitability, productivity, and operational efficiency.
- Experience leading large, complex, multidisciplinary teams
Job Details (cont.)
- Workplace Type: In-Office
- Employment Type: Full-time
- Experience Level: director-vp
- Work Experience (years): 20 - 28 years
Skills
- business operations
- data services
- operations
- automation
- AI-enabled workflows
- capacity planning
- delivery governance
- PMO capabilities
Sourced from naukri
Skills
Automationworkflowsdata servicescustomer successoperationsSalesbusiness strategyBusiness OperationsCustomer RelationshipsfinanceArtificial IntelligenceForecasting
About ConsultBae
ConsultBae
Recruitment
22
employees
2020
6 years old
Gurgaon / Gurugram, Haryana
India
₹4.5L PA avg
Avg at ConsultBae
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