Executive/ Sr. Executive (IP Billing) - Accounts & Finance

JOB DESCRIPTION

I. JOB DETAILS

Job Title

Executive/Sr. Executive (IP Billing) - Accounts & Finance

Reporting Supervisor

Senior Manager (IP Billing) - Accounts & Finance

II. JOB PURPOSE

To ensure correct billing and focus on revenue leakage.

III. KEY RESPONSIBILITIES

Core Responsibilities

• To ensure strict compliance to billing policy / tariffs & SOPs.
• To continuously check the interim bills of admitted patients.
• To ensure compliance to IRDA guidelines while preparing Non-payables in TPA cases.
• To help maintain Billing & Discharge TAT by timely & accurate bill preparation.
• Help in creating SOPs & HIS improvement for IP Billing.
• Coordinating / Liaoning with other departments i.e marketing, IPS, IT, Pricing cell for better & smooth billing practices.
• To check PSU / Corporate patients' documentations / valid AL while crediting the bill.
• To lead by example in exhibiting high levels of service orientation and proactive customer handling.
• To ensure total familiarity with all instructional manuals and operating procedures applicable to the role.
• Assigning packages of Cath lab.
• Maintaining discharge register during for discharge flow/TAT
• To be well groomed, punctual & adhere to company policies and practices
• To follow Cash / Credit / Corporate billing /discount instructions
• To ensure timely action on patient queries related to billing queries
• Preparing TPA approvals as per given clauses
• Reports preparation in night hours.

IV. KEY PERFORMANCE INDICATORS

Measurable Deliverables

• Minimum errors in billing.
• To be able to train and productively lead a new team to meet established organizational standards.
• Less than 1% error in billing and payment recovery.
• Ensure dispatch and docketing of all the credit bills as per the stipulated TAT.

V. JOB REQUIREMENTS

Minimum Qualifications

Graduate

Experience

2 to 8 years of relevant experience in healthcare facility.

Behavioural Skills

• Proper customer handling
• People management
• Self-motivated

Technical Skills

• Knowledge of Hospital Billing
• Knowledge of Credit Billings
• Control on Revenue leakages
• High Customer Focus

Language Skills

English & Hindi

VI. KEY INTERACTIONS

Key Internal Contacts

• Head Accounts & Finance
• IP Billing team
• Doctors
• Nursing

Key External Contacts

• Patients and Customers