Executive-Service

Job Summary :

We are looking for a skilled and experienced Service Engineer with a minimum of 3 years of experience in servicing and repairing Fintech Devices such as Biometric Devices, Thermal Printers, POS Terminals, and Micro-ATM devices. The candidate will be responsible for troubleshooting, diagnosis, repair, testing, and ensuring quality standards for serviced products.

Key Responsibilities

• Troubleshoot and service Fintech devices such as:

  • Biometric Devices (Fingerprint/Iris)

  • Thermal Printers

  • POS Terminals

  • Micro-ATM Devices

  • Android-based Payment Devices

• Perform component-level and module-level repairs on PCBs.

• Analyze electrical, mechanical, firmware, and communication-related issues.

• Conduct functional testing and quality verification after repair activities.

• Maintain service records, repair reports, and failure analysis documentation.

• Coordinate with Quality, Engineering, and Production teams for recurring failure analysis and corrective actions.

• Ensure adherence to ESD, IPC, and company quality standards during repair activities.

• Support field service teams with technical troubleshooting and issue resolution.

• Manage spare parts inventory and ensure proper utilization of service materials.

Required Skills :

• Hands-on experience in servicing Fintech devices and thermal printing mechanisms.

• Good understanding of electronic circuits, PCB troubleshooting, and soldering/rework techniques.

• Experience using testing equipment such as Multimeters, Power Supplies and Battery Testers.

• Ability to read circuit diagrams, schematics, and service manuals.

• Knowledge of ESD handling and electronic assembly standards.

• Good communication and reporting skills.

Educational Qualification

• ITI in Electronics or related field.

Key Competencies

• Problem-solving and analytical skills

• Attention to detail

• Customer-focused approach

• Teamwork and collaboration

• Time management

• Technical troubleshooting expertise

• 3 years of experience in electronics service and repair.

• Experience in manufacturing/service industry.

• Experience in servicing Fintech products such as POS, Micro-ATM, Biometric Devices, and Thermal Printers.