Executive - Service Excellence
aster dm health care · Not specified · onsite · Posted 30d ago
Undisclosed5–10 yrsfulltimeSourced from
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About this role
We are looking for a highly skilled and experienced Executive to lead our Service Excellence team at MIMS Hospital in Kottakkal. The ideal candidate will have a strong background in healthcare and excellent leadership skills.
Roles and Responsibility
- Develop and implement strategies to enhance service excellence and patient satisfaction.
- Lead cross-functional teams to achieve operational goals and objectives.
- Analyze data and metrics to identify areas for improvement and optimize processes.
- Collaborate with stakeholders to resolve issues and improve overall performance.
- Implement quality control measures to ensure high standards of care.
- Foster a culture of continuous improvement and innovation within the team.
Job Requirements
- Minimum 5 years of experience in a similar role, preferably in healthcare.
- Strong knowledge of healthcare operations and management principles.
- Excellent leadership, communication, and problem-solving skills.
- Ability to analyze data and make informed decisions.
- Strong understanding of quality control measures and patient satisfaction metrics.
- Experience working in a fast-paced environment and managing multiple priorities.
Sourced from naukri
Skills
Healthcare ManagementHospital Managementhealthcare operationsleadershipLeadership SkillsQuality Controloperations
About Aster Dm Healthcare
aster dm health care
Healthcare
4.7k+
employees
1987
39 years old
Dubai
United Arab Emirates
₹4.9L PA avg
Avg at Aster Dm Healthcare
About
Aster DM Healthcare is India’s largest integrated healthcare provider, operating a robust network of 19 hospitals, 10 clinics, 200+ pharmacies, and 255+ labs across five states. Since its inception in Kerala in 2001, Aster has been delivering high-quality care—from primary to quaternary—through ~22,400+ dedicated personnel across clinical and non-clinical roles. With a presence in metro as well as Tier II and III cities, Aster is committed to making advanced, accessible healthcare a reality for all, backed by global standards and a patient-first approach.
Industries
HealthcareHealthcare / Pharma
Employee ratings
10 reviews
3.6/ 5
Culture
3.2
Career growth
3.0
Work-life
3.2
Employees rate it well for
Overall Company36Job Security35
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