Executive - Service Delivery
Microland · Pune · onsite · Posted 42d ago
Undisclosed1–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
":" Education Qualification :
Any Graduate
Skills :
Primary -> Behavioral | Language Proficiency | English | 2 - Knowledgeable
Secondary -> Technology | IT Technical Support Activities | Second Line Support | 2 - Knowledgeable
Secondary -> Functional | IT Operations Management | Operational Procedures | 1 - Aware
Tertiary -> Behavioral | Microland Skills | Customer Centricity | 2 - Knowledgeable
Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 2 - Knowledgeable
Certification :
Technology | IT Certifications | Any Certification
Skill Required:
- Help Desk-Log and keep records of customer/employee queries and advise on solution as per the SOP
- Fault Resolution-Test and fix faulty equipment
- Network-Proactively monitor Customer Networks using the appropriate Tools and respond to Alarms within SLA.
- Applications-L1 support for all application related issues" , "endtDate":null , "qualification":null , "companyId":15429 , "
Any Graduate
Skills :
Primary -> Behavioral | Language Proficiency | English | 2 - Knowledgeable
Secondary -> Technology | IT Technical Support Activities | Second Line Support | 2 - Knowledgeable
Secondary -> Functional | IT Operations Management | Operational Procedures | 1 - Aware
Tertiary -> Behavioral | Microland Skills | Customer Centricity | 2 - Knowledgeable
Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 2 - Knowledgeable
Certification :
Technology | IT Certifications | Any Certification
Skill Required:
- Help Desk-Log and keep records of customer/employee queries and advise on solution as per the SOP
- Fault Resolution-Test and fix faulty equipment
- Network-Proactively monitor Customer Networks using the appropriate Tools and respond to Alarms within SLA.
- Applications-L1 support for all application related issues" , "endtDate":null , "qualification":null , "companyId":15429 , "
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
it operationsservice deliveryL1 SupportIt Technical SupportSLAIt CertificationsoperationsHelpdesk
About Microland
Microland
IT Services & Consulting
3.2k+
employees
1989
37 years old
Bangalore
India
₹7.2L PA avg
Avg at Microland
About
With 35 years of experience, Microland is recognized by global industry analysts as a leader in IT infra transformation and management.
Industries
IT Services & ConsultingSoftware Product
Employee ratings
0 reviews
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