Executive - Sales Return & Repair Accounts
Kama Jewelry Private Limited · Mumbai · onsite · Posted 59d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a skilled Executive to join our Sales Return Repair Accounts team at Kama Jewelry Private Limited. The ideal candidate will have a strong background in sales return and repair accounts, with excellent communication and problem-solving skills.
Roles and Responsibility
- Manage and process sales returns and repairs efficiently.
- Coordinate with the sales team to resolve customer complaints and issues.
- Analyze sales data to identify trends and areas for improvement.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Collaborate with cross-functional teams to achieve business objectives.
- Provide exceptional customer service and support to clients.
Job Requirements
- Proven experience in sales return and repair accounts or a related field.
- Strong knowledge of sales principles and practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficiency in MS Office and other software applications.
- Strong analytical and organizational skills.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Sourced from naukri
Skills
Customer Servicecustomer satisfactionCustomer ComplaintsSales DataSales
About Kama Jewelry

Kama Jewelry Private Limited
Jewellery
1.0k+
employees
1996
30 years old
Mumbai, Maharashtra
India
₹9.3L PA avg
Avg at Kama Jewelry
About
Founded in 1996 with a mission to delight customers with exceptional products and superior service, Kama Jewelry has firmly established itself among the top ten diamond jewelry manufacturers and exporters in Asia. With three state-of-the-art factories in Mumbai and strategically located sales offices in Mumbai, Chennai, Kolkata, and Dubai, we cater to the major jewelry markets worldwide, including India, the USA, Europe, the Middle East, and Australia.Our product range is as diverse as our esteemed customer base. We proudly serve chain stores, independent jewelers, wholesalers, distributors, retailers, and e-commerce brands across the globe. Each piece from Kama Jewelry is crafted to perfection by skilled artisans, utilizing the latest manufacturing techniques to ensure our products are unparalleled in quality and design. Our dedicated design team diligently tracks global trends, ensuring our collections remain ahead of changing consumer demands.Kama Jewelry offers a comprehensive selection to meet all jewelry requirements, including Diamond Jewelry, Polki Jewelry, Men’s Jewelry, Gemstone Jewelry, Enamel Jewelry, 3D Printed Jewelry, Laser Cut Jewelry, Platinum Jewelry, and Lab-Grown Diamond Jewelry. Our designs are tailored to cater to the diverse cultural styles across different markets, reflecting our commitment to global aesthetics.Our unwavering dedication to exceptional quality at every step of the production process has earned us the trust of the most reputed brands worldwide. We believe that paying attention to the smallest details makes the biggest difference. Our manufacturing and production teams are trained by world-renowned quality experts to achieve the high levels of finish, fit, and comfort expected of international brands.At Kama Jewelry, we leave no stone unturned in our pursuit of excellence, ensuring that every piece we create will shine brightly in the lives of our customers for years to come.
Industries
JewelleryUrban Transport
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