Executive - Quality (Sheet Metal Industry)

Role & responsibilities

• Monitor and ensure product quality as per customer and organizational requirements.
• Handle customer complaints and coordinate corrective and preventive actions.
• Conduct root cause analysis using quality tools such as 7 QC Tools, 8D, Why-Why Analysis, and Fishbone Diagram.
• Ensure compliance with quality standards and manufacturing processes.
• Coordinate with production, maintenance, and customer teams for quality improvements.
• Prepare quality reports, inspection records, and customer presentations.
• Drive continuous improvement initiatives to reduce defects and enhance customer satisfaction.
• Work on SAP for quality-related transactions and documentation.

Desired Candidate Profile

• Qualification: B.Tech / B.E. (Mechanical, Production, Automobile or related discipline)
• Experience: 3 to 8 Years in Automotive / Sheet Metal Manufacturing Industry
• Hands-on experience in Customer Quality Management
• Good understanding of Quality Management Systems and Manufacturing Processes