Executive - Operations

Executive Operations

Role Summary


Key Responsibilities

• Own day-to-day operations of the assigned department/shift .
• Plan and deploy manpower based on volume and operational requirements.
• Monitor productivity, SLA, CPT, throughput, quality, and process adherence .
• Ensure compliance with SOPs, safety, quality, and audit standards .
• Track operational performance through MIS, dashboards, and daily reports .
• Identify operational gaps, conduct RCA , and drive corrective actions.
• Coordinate with upstream/downstream teams for smooth shipment flow.
• Handle operational escalations and ensure timely resolution.
• Support team training, engagement, and performance management .
• Drive process improvements and maintain a safe, disciplined, and productive workplace.

Key KPIs


Experience


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