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    Job · 20680641

    CHENNAI · FULLTIME

    Executive-Operations

    Maersk Global Service Centres

    Maersk Global Service Centres

    Chennai · onsite · Posted 11d ago

    Sourced fromNaukri
    Undisclosed4–5 yrsfulltimeChennai

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    Section · 01

    About this role

    Job Summary
    Position - Executive Operations
    Working Location - Maersk CFS, Chennai
    Shift - Rotational Shift with Night Shift as well.
    Summary - The Operations Executive is responsible for leading floor operations to ensure safe, compliant, and efficient handling of products. This role will drive adherence to customer SLAs, optimize processes for higher productivity, and ensure complete customer satisfaction with zero error dispatch and robust inventory control. The supervisor will act as a single point of contact for all inbound and outbound operations while ensuring product temperature integrity.
    Key Responsibilities
    • Supervise floor teams to achieve operational KPIs and customer SLAs consistently.
    • Efficient handling and monitoring of temperature-sensitive (Frozen Chilled) products during inward and outward movements.
    • Implement and standardize operational processes for higher productivity and accuracy.
    • Ensure strict adherence to FIFO/FEFO and proper inventory control.
    • Lead the stock verification, replenishment, cycle counting, and bin audit processes to maintain inventory accuracy with zero variance.
    • Monitor picking, packing, and put-away activities, benchmarking productivity and optimizing resource utilization.
    • Ensure physical condition and safety of the warehouse premises and infrastructure.
    • Maintain 100% compliance with SOPs and customer-specific agreements-no deviations without written approvals.
    • Act as the single point of contact for all customer communications related to operations, ensuring timely execution and feedback.
    • Drive zero-error receiving and dispatch processes.
    • Conduct regular temperature monitoring and documentation for compliance and food safety.
    • Maintain high standards in e-commerce, B2B/B2C, and CICO/FC distribution models.
    • Ensure timely escalations and resolutions to avoid customer complaints.
    • Support audits, WMS utilization, inventory reconciliations, and generate daily operational MIS.
    Qualifications
    • Graduate in any discipline, Minimum 4-5 years of experience in warehouse operations (preferably in QSR, food service, cold chain, or FMCG logistics).
    • Proficient in WMS, MS Excel, and general IT systems.
    • Strong understanding of warehouse processes, inventory control, food safety protocols, and temperature compliance.
    Key Skills
    • Team Leadership
    • Inventory Stock Management
    • Customer Handling SLA Management
    • Temperature Control Awarenes
    • WMS
    • MS Excel

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    Section · 02

    Skills

    customer satisfactionFloor OperationsauditsfefoApmB2BB2Cit systemsCustomer Handlinginventory controlCustomer ComplaintsLogisticsoperationsLegalcomplianceFood Safetyinboundexceldispatchfifo

    Section · Company

    About Maersk

    Maersk Global Service Centres

    Maersk Global Service Centres

    Logistics

    30k+

    employees

    1904

    122 years old

    Bengaluru/Bangalore, Karnataka

    India

    ₹10.2L PA avg

    Avg at Maersk

    About

    A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society.

    Industries

    LogisticsPorts & Shipping

    Employee ratings

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