CHENNAI · FULLTIME
Executive - Operations
Maersk Global Service Centres
Chennai · onsite · Posted 12d ago
Sourced from
Undisclosed4–5 yrsfulltimeChennai
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Section · 01
About this role
Job Summary
Responsibilities
Qualifications
Key Skills
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
The Operations Executive is responsible for leading floor operations to ensure safe, compliant, and efficient handling of products. This role will drive adherence to customer SLAs, optimize processes for higher productivity, and ensure complete customer satisfaction with zero error dispatch and robust inventory control. The supervisor will act as a single point of contact for all inbound and outbound operations while ensuring product temperature integrity.
Shift: Rotational shift with night shift as well.
Location: Chennai
Responsibilities
- Supervise floor teams to achieve operational KPIs and customer SLAs consistently.
- Efficient handling and monitoring of temperature-sensitive (Frozen Chilled) products during inward and outward movements.
- Implement and standardize operational processes for higher productivity and accuracy.
- Ensure strict adherence to FIFO/FEFO and proper inventory control.
- Lead the stock verification, replenishment, cycle counting, and bin audit processes to maintain inventory accuracy with zero variance.
- Monitor picking, packing, and put-away activities, benchmarking productivity and optimizing resource utilization.
- Ensure physical condition and safety of the warehouse premises and infrastructure.
- Maintain 100% compliance with SOPs and customer-specific agreements-no deviations without written approvals.
- Act as the single point of contact for all customer communications related to operations, ensuring timely execution and feedback.
- Drive zero-error receiving and dispatch processes.
- Conduct regular temperature monitoring and documentation for compliance and food safety.
- Maintain high standards in e-commerce, B2B/B2C, and CICO/FC distribution models.
- Ensure timely escalations and resolutions to avoid customer complaints.
- Support audits, WMS utilization, inventory reconciliations, and generate daily operational MIS.
Qualifications
- Graduate in any discipline, Minimum 4-5 years of experience in warehouse operations (preferably in QSR, food service, cold chain, or FMCG logistics).
- Proficient in WMS, MS Excel, and general IT systems.
- Strong understanding of warehouse processes, inventory control, food safety protocols, and temperature compliance.
Key Skills
- Team Leadership
- Inventory Stock Management
- Customer Handling SLA Management
- Temperature Control Awarenes
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
customer satisfactionFloor OperationsauditsfefoOperations ExecutiveApmB2BB2Cit systemsCustomer Handlinginventory controlCustomer ComplaintsLogisticsoperationscomplianceFood Safetyinboundexceldispatchfifo
Section · Company
About Maersk
Maersk Global Service Centres
Logistics
30k+
employees
1904
122 years old
Bengaluru/Bangalore, Karnataka
India
₹10.2L PA avg
Avg at Maersk
About
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society.
Industries
LogisticsPorts & Shipping
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