Executive - Operations

Executive Operations

Role Purpose


Key Responsibilities

• Coordinate and monitor daily dispatch, transit, and arrival of vehicles between origin and destination facilities.
• Ensure timely vehicle placement and dispatch as per operational requirements.
• Track shipments and proactively address delays, route deviations, and operational issues.
• Coordinate with origin and destination teams for smooth movement of goods.

• Coordinate with transport partners, fleet owners, and third-party logistics providers for vehicle placement.
• Follow up with vendors to ensure vehicle availability as per requirement.
• Support freight rate negotiations and vendor rate comparisons.
• Maintain effective relationships with transport vendors and resolve operational issues.

• Ensure accurate maintenance of transit and transportation records.
• Coordinate documentation including e-way bills, waybills, vehicle documents, and other statutory records.
• Ensure adherence to transportation safety, compliance, and operational SOPs.
• Maintain records for audits and operational reference.

• Monitor transportation SLAs, transit times, vehicle placement, and delivery performance.
• Track carrier/vendor performance and identify recurring operational gaps.
• Prepare daily/weekly MIS reports on dispatch, transit, delays, and vehicle utilization.
• Escalate critical delays and service issues to relevant stakeholders.

• Support initiatives to optimize transportation costs and improve vehicle utilization.
• Identify network gaps and opportunities to reduce empty return trips.
• Monitor freight costs and support adherence to approved budgets.
• Assist in identifying cost-saving opportunities without impacting service levels.

• Coordinate with warehouse, transporters, customer, and destination teams to resolve operational challenges.
• Handle shipment delays, vehicle shortages, route issues, and delivery exceptions.
• Ensure timely escalation and closure of operational issues.
• Maintain clear communication with all stakeholders.

Key Skills & Competencies

• Strong knowledge of transportation and logistics operations.
• Good vendor and transporter coordination skills.
• Knowledge of e-way bills and transportation documentation.
• Strong follow-up, communication, and problem-solving skills.
• Ability to track SLAs, KPIs, and operational metrics.
• Good analytical and MIS reporting skills.
• Ability to work in a fast-paced operational environment.
• Strong coordination and stakeholder management skills.

Preferred Experience & Qualification

• Qualification: Graduate in any discipline; MBA/PGDM in Operations or Logistics will be an added advantage.
• Experience: 14 years of relevant experience in transportation, logistics, warehouse, supply chain, or distribution operations.
• Experience in vehicle placement, dispatch coordination, transporter management, and shipment tracking will be preferred.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.