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    Job · 15542981

    MOVIN logo

    Executive - Operations (Dispatch)

    MOVIN · Chennai · onsite · Posted 48d ago

    Undisclosed1–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Group Company: MOVIN Express Private Limited
    Designation: Executive - Operations (Dispatch)
    Position description:
    JOB ROLE & RESPONSIBILITIES:
    To ensure delivery, pick up, connections from the hub to thebranches every day in order to meet the service levels and customer experience.
    To identify and set up operation in new areas which can derivebusiness and save cost by converting them into direct locations for bettercustomer experience and control over operation.
    To design and execute routes so that day to day operation andcontingencies are managed.
    To manage and roll out action plans in the event of contingenciesto ensure service levels are met.
    To negotiate with Third Party Vendors and take the decisions onvolume allocation.
    To resolve escalations from network and customers.
    To deliver result on productivity elements which are directlylinked to operating cost.
    To deliver result on cost per piece plan.
    To help credit and Sales team to resolve billing disputes.
    To drive team on ground and in back office to get the desiredresults in terms of service agreed and cost effectiveness.
    To train new business partners. To train new team members.
    To undertake new assignment or project as per business, customerand operation needs.
    To manage records and retain them as necessary.
    To ensure operation is executed and compliant every single day.
    To manage & maintain day to day vendor relations and closeVendor bills in a timely & accurate manner.
    To maintain service reports, cost reports and billing reports ofthe branches.
    To constantly strive for the better customer experience andeffective operation every day.
    To create atmosphere of trust between own team and internal aswell as external customer.
    To promote safety and ensure all the possible safety precautionsare taken by all the team members.
    Primary Responsibilities:
    • To ensure delivery, pick up, connections from the hub to the branches every day in order to meet the service levels and customer experience.
    Additional Responsibilities:
    Reporting Team
    • Reporting Designation:
    • Reporting Department:
    Educational qualifications preferred
    • Category: Higher Secondary
    • Field specialization:
    • Degree: 12th/HSC/Intermediate
    • Academic score:
    • Institution tier:
    Required Certification/s:
    Required Training/s:
    Required work experience
    • Industry:
    • Role:
    • Years of experience: 1 to 2
    Key Performance Indicators:
    Required Competencies:
    Competencies
    Achieve Result
    Serve and Delight our customers
    Collaborate and Partner with others
    Required Knowledge:
    Required Skills:
    Required abilities
    • Physical:
    • Other:
    Work Environment Details:
    Specific requirements
    • Travel:
    • Vehicle:
    • Work Permit:
    Other details
    • Pay Rate:
    • Contract Types:
    • Time Constraints:
    • Compliance Related:
    • Union Affiliation:


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ExperienceExpress.jsoperationsSalescomplianceback officedispatch

    About MOVIN

    MOVIN logo

    MOVIN

    51-200

    employees

    2022

    4 years old

    Gurgaon / Gurugram, Haryana

    India

    ₹11.7L PA avg

    Avg at MOVIN

    About

    MOVIN Express is the logistics joint venture between UPS and InterGlobe Enterprises and is here to connect Indian businesses via agile, reliable shipping. The result of their efforts, to lend MOVEment to INdian enterprises, lead to the creation of MOVIN, whose services leverage UPS’s global logistics design expertise and combine it with InterGlobe’s in-depth understanding of the Indian market.
    Creating corridors of opportunity, innovation, and excellence, MOVIN will offer seamless integration across air and ground networks, to B2B customers, enabling an uninterrupted flow of goods that is backed by consistent, predictable, and responsive operations.

    Industries

    Air TransportationLogisticsSupply Chain ManagementTransportation

    Employee ratings

    10 reviews

    3.7/ 5

    Culture

    4.0

    Career growth

    2.4

    Work-life

    3.8

    Employees rate it well for

    Compensation & Benefits39Company Culture38

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    Executive - Operations (Dispatch) · waiting for your command