Executive N - Services

Main Responsibilities:

• Monitoring daily updates of all activities on the Paint Assist app
• Daily monitoring of on time visits and follow ups to all new sites by customer associates CA or Sales Associates SA
• Daily monitoring of business collections by CA and ensuring delivery of month on month business objectives
• Ensuring prompt lead assignment and conversion of leads assigned to CAs/Sales AssociatesSAs
• Prompt updation of records of the new joinees/exits at a CA/SA level to SSE
• Handling escalated customer & dealer complaints ensuring high satisfaction scores
• Executing business generation initiatives in the assigned territory to generate business
• In store & onsite training to new CAs for processes, business app training, product pitching & site monitoring
• Provide guidance to customer associates for pitching & conversion of focus products at the sites
• Random site visits to ensure adherence to systems & processes like usage of mechanized tools, covering and masking, correct application process and on-time site handover after proper cleaning
• Monitoring all ongoing / WIP sites to ensure on time work completion
• Submit reports to UH, SSE & central function as & when required
• Maintaining the reports / formats as mandated
• Approving business entries into the application post appropriate checks & validation

  Other responsibilities:

  • Undertake regular trainings for faster adoption of updated features of the business app
  • Co-ordinate with CA and contractors and ensure their attendance in all contractor training programs
  • Qualifications               Essential: Graduate Degree in any stream BA/BSc/BCom/BBA/BBM/BMSMinimum of 50% marks throughout education without any backlogsGraduation must be through a full time courseApplicants with an Engineering background BTech/BE/Diploma/BPharma will not be consideredDesired:
  • Candidates with MBA/PGDM in Sales and Marketing