Executive N - Retail Sales - Surat

Role & responsibilities

Business objectives
• Prepare plan to achieve the assigned business objectives for the territory on a monthly level and work towards achievement of targets.
• Assist dealers in achieving their overall sales target through regular visits, scheme communication and timely material service.
• Monitor and ensure the growth of core products along with new and focused products
Market Development and Intelligence
• Explore and open new dealer counters to expand the overall sustainable sale potential in the territorial market.
• Analyze territory level data to identify gaps and drive necessary Initiatives
• Accomplish growth and value upgradation of existing dealer network
• Organize promotional activations and product awareness meets for dealers and contractors
• Provide timely feedback on market practices and offerings as an input for scheme design
Dealer Management
• Track and solve dealer queries timely to maintain productive relationship
• Assist dealers in providing solution to his contractors as well as end consumers for any complaints or queries
• Ensure availability of material, services and promotional tools to the dealer through co-ordination with other stakeholders
Collections
• Ensure payment collections from dealers as per the set benchmarks
• Monitor the outstanding payments on regular basis and take measure to minimize the over dues
Contractor Management
• Ensure enrollment, update points and extend benefits to contractors through dealers as per the defined loyalty program structure
• Plan and organize product awareness meets for Contractors during new product launches
Customer complain resolution
• Investigate and resolve dealer level and customer level complaints within the defined timelines
Reporting and Integration
• Co-ordinate with other verticals like project sales and services for lead sharing or any other issue as and when required.
• Prepare and share reports such as Daily visits report and territory monthly report
Essential
• Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS)
• Minimum of 50% marks throughout education without any backlogs
• Graduation must be through a full time course

Preferred candidate profile