EXECUTIVE N - PROJ. SALES TECHNOLOGIST

Location:

Noida, UP, IN

Areas of Work: Sales & Marketing Job Id: 13470

External Job Description

Job Purpose

The position is that of frontline technical personnel who would primarily be responsible for supporting the project sales in defined geography by providing on-site services, products trainings for all stakeholders, ensuring quality during application process and handling complaints thereby, assisting in achieving overall business objectives.

Business Responsibility Areas

Business objectives

Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis-à-vis products in the market

Devise ways in which these product strengths can be communicated to the consumers and influencers.

Conduct pre-painting site inspection, on-site inspection and post painting site inspection for all fresh and repainting project sites

Understand the requirements from Customer and propose the solutions based on site evaluation

Conduct product sampling at the site based on the requirement

Provide services to Landmark sites as per promised timelines

Conduct regular supervision of ongoing sites along with Service Representative to ensure right product application practices Site Warranties

Coordinate proactively with Project Sales team about the details of the sites where warranty needs to be issued

Conduct Post painting inspection and capture all relevant details like area,

paint consumption, coverage etc. and issue site warranty certificate

Compliance to service schedule at Landmark Sites (LMS)

Timely issue of Site warranty certificates

Closure of customer complaint within the defined timelines

Compliance to inspection schedule to ensure Quality at the sites

Compliance to Product training plan

Asian Paints Ltd. 2 Internal HR Document-Strictly Confidential

Customer Complaint's

Investigate complaints reported at sites and resolve within the defined timelines

Conduct customer complaints analysis and share the findings with Project

Sales, Research and Technology and Marketing function to avoid reoccurrence

Quality Assurance

Conduct random checks of draw down tinting process at godowns and ensure shade compliances

Conduct site inspection to verify actual application process against the recommended process

Provide training to sampling painters on application process for all products

Training

Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement

Coordinate with different functions and ensure completion of trainings organized by Marketing function

Brief the Project Sales team on the technical aspects of all existing and new products

Market Intelligence

Conduct product trials and building inferences on Asian Paints product strength vis-à-vis products in market

Devise ways in which the product strengths can be communicated to the consumers and influencers

Integrate with Research and Technology function for new product development based on technological trends in the market.

Qualifications

B.Sc. Degree in Chemistry or Diploma in Paint Technology

Minimum of 50% marks across education without any backlogs

Full time Graduation course

Previous Experience

Applicants with only a B.Sc (Chemistry) Degree must have relevant experience in paint/chemicals industry