EXECUTIVE N - APPLICATION TECHNOLOGIST

External Job Description

Key Responsibilities
Technical Diagnostics & Solutioning
• Conduct detailed site assessments for waterproofing, industrial flooring, repair and rehabilitation requirements
• Evaluate concrete structures, substrate condition, structural distress, water ingress, cracks, delamination, corrosion, dampness and other failure indicators
• Identify root causes at problem sites and recommend suitable product systems and application methodologies
• Prepare practical site recommendations, technical notes and corrective action inputs for customers, contractors and sales teams
Project Site Support & Execution Supervision
• Provide on-site support for mega-sites, strategic accounts and complex/high-value executions
• Supervise critical applications of preformed membranes, liquid-applied membranes, industrial floorings and repair systems
• Ensure correct substrate preparation, method of application, detailing, sequencing and workmanship quality
• Support mock-ups, trials, first-time applications, system demonstrations and site-level contractor enablement
Quality Assurance & Service Management
• Monitor adherence to approved specifications, standard application procedures and quality expectations
• Undertake site audits and identify execution risks before they become service issues
• Investigate complaints, conduct root cause analysis and recommend corrective and preventive actions
• Drive reduction in repeat complaints, service escalations and compensation payouts
Customer, Account & Sales Support
• Act as the technical interface for builders, consultants, contractors, PMCs, industrial customers and internal APPS teams
• Support product/system approvals, technical discussions, presentations and site conversions
• Train applicators and site teams on correct application practices, system limitations and execution controls
• Provide competitive intelligence and site learnings to improve solutioning and account conversion Qualification : BE/BTech in Civil Engineering is mandatory MTech / structural engineering / construction management exposure will be preferred
Experience Preferably 3 to 6 years in construction chemicals, waterproofing, flooring, repair systems or technical services/application engineering