Executive - MIS

Job Title Executive - MIS Job Description Summary Job Description Role Title: MIS executive Division /Region: Pune Line of business: Facility Management Location: Pune Part Time, Full Time, or Fixed Term Contract: Full Time Job Classification: Operation & Maintenance Job Profile: Data analyst 1.2. Reporting Relationships This role will report into Site Manager 1.3. Scope of Role MIS & Reporting Management Preparation and submission of Daily MIS, Weekly MIS, and Monthly Reports as per defined SLAs. Compilation of Monthly Management Report (MMR) by collecting inputs from all departments (Technical, Soft Services, Security, etc.). Maintaining and updating Daily MIS Report (DMR) with accurate operational data. Ensuring accuracy, consistency, and timeliness of reports shared with stakeholders. Operations Coordination Coordination with Engineering Manager (EM) and department heads to maintain critical site trackers. Monitoring and tracking PPM (Planned Preventive Maintenance) activities through CAFM/Evolution system. Follow-up for closure of complaints, audit observations, and open issues with respective teams. Preparation of delay analysis reports for pending tasks. Data Management & Documentation Maintaining records of all internal and external communications. Managing trackers for complaints, PPM, audits, consumables, and compliance records. Ensuring proper documentation and data archiving for audits and reference purposes. Financial & Administrative Support Handling Imprest account at site level with proper tracking and reconciliation. Supporting budgeting and expense tracking under guidance of site management.

1.4. Key Relationships   Internal: Site Team, Engineering, Soft Services, Security, Admin   External: Client Representatives, Vendors, External Agencies 1.5. Job Purpose To ensure efficient MIS reporting, data management, and coordination of site operations, enabling effective decision-making, compliance monitoring, and smooth functioning of facility management services. 1.6. Accountabilities Key Result Area Major Activities MIS & Reporting

• Ensure timely submission of MIS reports as per SLA.
• Prepare and submit Monthly MMR by collecting inputs from departments.
• Maintain and update Daily MIS (DMR). PPM & Complaint Tracking
• Track, assign, and close PPM activities in CAFM/Evolution.
• Monitor complaint closure status and follow up with teams. Coordination & Follow-up
• Coordinate with EM and section heads for maintaining trackers.
• Follow up on pending complaints, audit points, and action items. Data & Documentation
• Maintain records of communications with external agencies.
• Prepare delay reports and compliance documentation. Financial Support
• Manage site imprest account and maintain records of expenses. Other Responsibilities
• Take additional responsibilities assigned by management.
• Support process improvement and operational efficiency initiatives.

1.7. Authority Ensure timely and accurate submission of MIS, DMR, and reports. Monitor closure of complaints, PPM, and audit observations. Maintain communication records and issue reminders to concerned stakeholders. Track OHS objectives and ensure timely action completion.

1.8. OH&S Responsibility Ensure understanding and compliance with OHS&W Policy . Follow safety management systems (SOPs, manuals, procedures). Participate in safety meetings, employee consultation forums, and training programs. Identify workplace risks and ensure implementation of control measures. Report incidents, unsafe conditions, and near misses. Ensure compliance with Permit to Work (PTW) and risk assessment practices (JSA, HIRA, TBT). Maintain all OH&S documents as per assigned responsibilities.

1.7. Background & Experience Professional Experience: Professional Experience: 2–5 years of experience in MIS, reporting, or facility management support roles. Experience in handling data, dashboards, and reporting systems in commercial/IT parks.

Behavioral Competencies: Strong coordination and follow-up skills High attention to detail and accuracy Time management and ability to meet deadlines Good communication and stakeholder management

1.8. Qualifications & Technical Skills Education: Graduate in Commerce / Management / IT / any relevant discipline Technical Skills: ·  Advanced proficiency in MS Excel (Pivot Tables, VLOOKUP, Dashboards)   Knowledge of CAFM / CMMS tools (e.g., Evolution)   Strong reporting and analytical skills   Basic understanding of facility operations

Organisational Core capabilities:   Data Accuracy & Analysis – Ability to manage and validate data effectively   Coordination Skills – Efficient follow-up with multiple stakeholders   Reporting & Documentation – Strong MIS and report preparation capability   Process Orientation – Adherence to SLAs and structured workflows   Customer Focus – Supporting site operations and client reporting needs

[Based on whether the role is an Individual Contributor, People Manager or Executive, remove the rows in each value section that is not relevant]

INCO: “Cushman & Wakefield”