Executive / Manager Client Servicing

Role Overview

We are looking for a dynamic and result-oriented Executive / Manager – Client Servicing to join our Client Servicing Team. This role is ideal for professionals from the experiential events industry who are passionate about building client relationships, developing winning pitches, and driving business growth.

You will work closely with Strategy, Creative, Content, Design, and Operations teams to develop compelling proposals and convert business opportunities into long-term partnerships.

Key Responsibilities:

Client Servicing

• Build and nurture relationships with prospective clients and key decision-makers.
• Understand client objectives and translate business requirements into strategic solutions.
• Support the end-to-end business development process, from lead generation to closure.

Pitch Management

• Coordinate with internal creative, strategy, content, and design teams to develop impactful pitch presentations.
• Prepare client proposals, presentations, and commercial submissions.
• Ensure timely delivery of pitches while maintaining quality and creativity.
• Present ideas and solutions confidently during client meetings and discussions.

Cross-functional Collaboration

• Collaborate with Operations, Creative, Content, 2D/3D Design, and Production teams to develop innovative event solutions.
• Ensure client requirements are communicated effectively to internal stakeholders.
• Coordinate internal reviews and ensure alignment across teams.

Presentation Development

• Prepare high-quality PowerPoint presentations, proposal documents, and supporting materials.
• Structure content and storytelling to create persuasive and engaging client presentations.
• Continuously improve presentation quality by incorporating creative layouts, infographics, and visual storytelling.

Required Skills & Experience

• 3–6 years of experience in Client Servicing, within an experiential event or event management agency.
• Strong understanding of experiential marketing, corporate events, exhibitions, conferences, and brand activations.
• Excellent presentation, negotiation, and communication skills.
• Experience preparing pitch decks, proposals, and client presentations.
• Strong stakeholder management and relationship-building skills.
• Ability to manage multiple opportunities in a fast-paced agency environment.
• Proficiency in Microsoft PowerPoint, Excel, and Word.

Preferred Background

• Experience working with leading experiential, event management agencies.
• Exposure to pitching for large corporate clients and brand activations.
• Existing network within the corporate events or marketing ecosystem will be an added advantage.