Executive II Education, Skill Development & Projects

Job Purpose

The Executive Education, Skill Development & Projects will support the implementation, expansion and monitoring of education and skill development initiatives across Telangana. The role involves coordinating with government stakeholders, CSC Village Level Entrepreneurs (VLEs), CSC Academies, educational institutions and beneficiaries to ensure effective project execution, increased enrolments and successful delivery of training programmes.

Key Roles and Responsibilities

1. Project Implementation & Coordination

• Assist in the end-to-end implementation of education and skill development projects across districts in Telangana.
• Ensure project activities are executed in accordance with approved plans, timelines, guidelines and deliverables.
• Coordinate with field teams and relevant stakeholders to ensure smooth project implementation.
• Identify operational challenges and support timely resolution to achieve project targets.

2. VLE & CSC Academy Management

• Coordinate with CSC operators and VLEs to drive student registrations, enrolments, training delivery and course completion.
• Support the effective functioning and performance improvement of existing CSC Academy centres.
• Identify opportunities and coordinate the establishment of new CSC Academy centres across Telangana.
• Motivate and guide VLEs to promote education, skill development, digital literacy and other learning programmes.
• Monitor centre-level performance and provide operational support to improve participation and outcomes.

3. Stakeholder Engagement & Coordination

• Build and maintain effective working relationships with district officials, government departments, educational institutions, local authorities and CSC VLEs.
• Coordinate with relevant stakeholders to facilitate project activities, mobilise beneficiaries and address implementation challenges.
• Support meetings, field visits and review discussions related to project progress and performance.

4. Project Monitoring, MIS & Reporting

• Track key performance indicators (KPIs), including student enrolments, training batches, attendance, course completions and certifications.
• Collect, validate and consolidate data from CSC Academy centres and field teams.
• Prepare daily, weekly and monthly MIS reports for state and central management.
• Identify performance gaps and support the implementation of corrective actions to achieve project targets.

5. Mobilisation & Awareness Generation

• Organise awareness campaigns, workshops and community mobilisation activities to promote education and skill development programmes.
• Engage with local communities, prospective learners, youth and other beneficiaries to increase programme participation.
• Support enrolment drives and outreach activities to improve awareness and accessibility of CSC education and skill development services.

6. Grievance Resolution & Field Support

• Act as the primary point of contact for field-level operational queries and issues relating to education and skill development projects.
• Coordinate with technical support teams and internal stakeholders to resolve system-related issues and training centre challenges.
• Follow up on pending grievances and ensure timely resolution.
• Conduct field visits to assess centre operations, monitor training activities and provide on-ground support.

Educational Qualification & Experience

• Qualification: Bachelor’s degree in Business Administration, Social Work, Project Management, Information Technology or a related discipline.
• A Master’s degree or MBA will be an added advantage.
• Experience: 1–3 years of relevant experience in project coordination, education, skill development, CSR initiatives or the education/EdTech sector.
• Experience in government or semi-government projects, field operations or community mobilisation will be preferred.

Language Requirements

• Fluency in Telugu and English is mandatory.
• Ability to communicate effectively with local stakeholders, VLEs and beneficiaries across Telangana.

Key Skills & Competencies

• Project coordination and implementation
• Stakeholder and VLE relationship management
• Education and skill development programme execution
• MIS preparation, data analysis and reporting
• Community mobilisation and outreach
• Problem-solving and grievance resolution
• Strong communication and interpersonal skills
• Proficiency in MS Office, particularly Excel
• Ability to manage multiple activities and meet project deadlines
• Willingness to travel extensively across districts in Telangana

Desired Candidate Profile

The ideal candidate should be proactive, organised and target-oriented, with strong field coordination and communication skills. The candidate should be comfortable working with grassroots stakeholders, mobilising learners, supporting CSC Academy centres and monitoring project performance to ensure effective delivery of education and skill development initiatives across Telangana.