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    Job · 22157797

    JoulestoWatts Business Solutions logo

    Executive - Help Desk

    JoulestoWatts Business Solutions · Bengaluru · onsite · Posted 1d ago

    ₹3.2L - ₹4.0L PA1–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Were Hiring | Executive – Help Desk

    Location: Marathahalli, Bengaluru
    Experience: 2–3 Years
    Work Mode: 5 Days WFO
    Interview Mode: Face-to-Face Only


    Note: Immediate Joiners only!!


    Key Responsibilities:

    • Handle employee queries and provide timely resolutions.
    • Manage HR help desk tickets, follow-ups, and escalations.
    • Support employees with HR policies, processes, and documentation.
    • Maintain query records and ensure a positive employee experience.

    Requirements:

    • 2–3 years of experience in HR Help Desk, Employee Support, or Customer Support.
    • Customer support experience preferred.
    • Strong communication, problem-solving, and coordination skills.
    • Bengaluru-based candidates preferred.
    • Immediate joiners preferred.

    Interested candidates can apply or share their updated resumes - [email removed]



    Sourced from naukri

    Skills

    Customer EngagementQuery HandlingSolving QueriesCustomer QueriesEscalationsHandling Customer QueriesComplaint HandlingCalls HandlingInbound Customer Service

    About JoulestoWatts Business Solutions

    JoulestoWatts Business Solutions logo

    JoulestoWatts Business Solutions

    IT Services & Consulting

    201

    employees

    2015

    11 years old

    Bangalore,Karnataka

    India

    ₹6.5L PA avg

    Avg at JoulestoWatts Business Solutions

    ₹3.3L – ₹4L PA

    This role

    About

    JoulestoWatts Business Solutions offers strategic consulting and talent solutions to help businesses navigate digital transformation and optimize operational effectiveness.

    Industries

    IT Services & ConsultingInternet

    Employee ratings

    10 reviews

    3.0/ 5

    Culture

    2.5

    Career growth

    2.5

    Work-life

    3.2

    Employees rate it well for

    Compensation & Benefits30Work-Life Balance30

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Executive - Help Desk · waiting for your command