Executive-Guest Relations
Brigade Group · Bengaluru · onsite · Posted 26d ago
Undisclosed1–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Ensuring and providing flawless, upscale, professional, and high-class customer service experiences
Analysing customer feedback and providing strategic direction to continuously improve overall rating
Responding to customer needs and anticipating their unstated ones.
Core Responsibilities:
Guest management & guest engagement activities
Build good relationships and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner.
Receive guests by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone
Organize events and activities approved by the head office
Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean all the times.
Report maintenance issues and malfunctioning appliances to the manager for quick repair.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicecustomer feedbackFront DeskmaintenanceGuest Relations
About Brigade Group
Brigade Group
Real Estate
3.0k+
employees
1986
40 years old
Bangalore/Bengaluru, Karnataka
India
About
A premier real estate developer in India, Brigade Group specializes in residential, commercial, and hospitality projects, enhancing urban landscapes across South India.
Industries
Real EstateArchitecture & Interior DesignEngineering & Construction
Employee ratings
539 reviews
4.1/ 5
Culture
4.1
Career growth
3.6
Work-life
4.0
Employees rate it well for
Work Culture45Salary43Senior Management39Work Environment36Work Life Balance29
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