Executive -Financial Inclusion

Position: Executive Financial Inclusion (FI)

Location: Chhattisgarh
Experience: 2+ Years
Qualification: Graduation – BCA / BE / BBA or equivalent

Job Summary

We are looking for an Executive – Financial Inclusion (FI) to support the implementation, activation, and delivery of Financial Inclusion services through CSC VLEs in Chhattisgarh. The role will involve VLE training, service activation, coordination with the CSC Head Office, and resolution of service-related issues.

Key Responsibilities

1. VLE Training
• Conduct training and awareness sessions for VLEs on various Financial Inclusion services.
• Guide VLEs on the process, features, and usage of FI services.
2. VLE Activation
• Drive activation and adoption of Financial Inclusion services among VLEs.
• Follow up with VLEs to ensure regular usage and transactions.
3. Coordination with CSC Head Office
• Coordinate with the CSC Head Office and relevant teams for FI-related activities.
• Ensure timely communication and implementation of new initiatives, updates, and service requirements.
4. Issue Resolution
• Understand and resolve issues raised by VLEs related to Financial Inclusion services.
• Coordinate with concerned teams for timely resolution of technical, operational, or service-related issues.
• Maintain records of issues and follow up until closure.

Key Skills

• Good communication and interpersonal skills.
• Strong coordination and follow-up skills.
• Ability to train and engage with VLEs.
• Basic understanding of Financial Inclusion services such as PAN, ITR, NPS, Mutual Funds, etc.
• Good problem-solving and analytical skills.
• Proficiency in MS Office and basic computer applications.
• Willingness to travel within the assigned state/region, as required.

Preferred Candidate Profile

• Graduate in BCA / BE / BBA or a related discipline.
• Minimum 2 years of relevant experience in tec