Executive - Finance/Accounts US Taxation (CA/CMA (ICMAI India)/CPA).
NeST Digital · Not specified · onsite · Posted 58d ago
Not disclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Employment Type: Full-time
Experience: 3–8 years
Role Overview
We are building an India-based Center of Excellence (COE) to support a US-based accounting software product. The team will be responsible for product implementation, configuration, customer training, functional consulting, and ongoing application support for US-based clients.
Key Responsibilities
The ideal candidate is a functional accounting professional who is comfortable with technology and customers—someone who can understand a client's accounting process, configure the software, train users, resolve functional issues, and act as a trusted product advisor.
Key Competencies: Accounting Knowledge | Product/ERP Implementation | Functional Consulting | Customer Support | User Training | Problem Solving | Communication | Documentation
Experience: 3–8 years
Role Overview
We are building an India-based Center of Excellence (COE) to support a US-based accounting software product. The team will be responsible for product implementation, configuration, customer training, functional consulting, and ongoing application support for US-based clients.
Key Responsibilities
- Implement and configure the accounting software based on client business requirements.
- Work with US clients to understand accounting processes, workflows, and reporting requirements.
- Conduct requirements gathering, solution design, testing, data validation, and implementation activities.
- Provide product demonstrations and end-user training through virtual sessions and documentation.
- Provide Tier 1/Tier 2 functional application support and troubleshoot customer issues.
- Analyze issues, identify root causes, and coordinate with product/engineering teams when technical escalation is required.
- Create and maintain user guides, training materials, FAQs, and implementation documentation.
- Participate in product releases, testing, knowledge sharing, and continuous improvement initiatives.
- Collaborate effectively with US-based customers and internal stakeholders across time zones.
- 3+ years of experience in accounting software, ERP, financial applications, implementation, or application support.
- Strong understanding of accounting fundamentals: GL, AP, AR, invoicing, payments, bank reconciliation, financial reporting, and month-end processes.
- Experience in software implementation, configuration, functional consulting, or customer support.
- Excellent analytical, problem-solving, and communication skills.
- Ability to explain accounting and software concepts clearly to non-technical users.
- Strong written and spoken English, with confidence communicating with US customers.
- Comfortable working in a customer-facing environment and across US time zones.
- Strong documentation and training skills.
- Experience supporting US accounting practices, GAAP, taxation, payroll, or financial reporting.
- Experience with ERP/accounting platforms such as NetSuite, QuickBooks, Sage, Microsoft Dynamics, Xero, or similar products.
- Experience working with SaaS/cloud-based applications.
- Basic understanding of APIs, integrations, SQL, or data migration is an advantage.
- Relevant accounting qualification such as CA, CMA, CPA, ACCA, or equivalent is a plus.
The ideal candidate is a functional accounting professional who is comfortable with technology and customers—someone who can understand a client's accounting process, configure the software, train users, resolve functional issues, and act as a trusted product advisor.
Key Competencies: Accounting Knowledge | Product/ERP Implementation | Functional Consulting | Customer Support | User Training | Problem Solving | Communication | Documentation
Sourced from foundit
Skills
Documentation and trainingERP financial applicationsSaaS cloud-based applicationsFunctional ConsultingApplication SupportAPIs integrationsData MigrationSQL
About NeST Digital
NeST Digital
IT Services & Consulting
3k+
employees
1998
28 years old
Kochi,Kerala
India
₹9.2L PA avg
Avg at NeST Digital
About
Engineering Transformation. NeST Digital is the software arm of the globally trusted NeST Group of companies. We combine our Specialized Manufacturing Services, Engineering Design and Software Services under one roof to provide transformative turnkey solutions to customers.Our core values make us who we are todayOur purpose and principles have shaped us into who we are today and they enable us to strive for greater heights. Every decision we make is closely aligned with our principles. These help us raise our bar, dive deep into challenges to achieve game-changing outcomes.Delivering top-notch industry specific solutions to customers ranging from small and medium to Fortune 500 enterprises. We primarily focus on Mobility, Healthcare, Industrial, Banking & Finance, & Insurance.
Industries
IT Services & Consulting
Employee ratings
10 reviews
3.6/ 5
Culture
2.5
Career growth
2.3
Work-life
2.9
Employees rate it well for
Work-Life Balance37Overall Company36
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