Executive Facility Soft Services
Newmark Real Estate · Pune · onsite · Posted 32d ago
About a minute. You'll make an account on the way through.
About this role
Job Title: Executive - Soft Services (Facility Management)
Location: Pune
Department: Facility Management - Operations
Experience: 2-4 years in FM soft services
Qualification: Graduate / Hotel Management preferred
Reports To: Facility Manager
Role Summary:
Responsible for managing and monitoring all soft services at the client site to ensure high service standards, compliance, and client satisfaction.
Key Responsibilities: Housekeeping Management: Supervise housekeeping staff, manage rosters, daily briefing, grooming checks and ensure cleaning as per SOP and checklistPantry & Cafeteria: Manage pantry operations, consumables stock, vendor coordination, and hygiene standardsFront Office & Mailroom: Oversee reception, visitor management, meeting room managementVendor Management: Coordinate with manpower, pest control, horticulture, laundry vendors. Track SLAs and service qualityClient Coordination: Daily client interaction, handle complaints, close tickets on time, prepare daily/weekly/monthly reportsCompliance & Audits: Ensure statutory compliance, EHS, and participate in internal and client auditsInventory & Cost Control: Manage consumables, assets, and control operational costsTeam Management: Training, performance monitoring and attrition control of soft services teamRequired
Technical Skills: Knowledge of FM soft services SOPs, MS Excel,
Soft Skills: Excellent communication, client handling, people management, problem solving
Other: Presentable, proactive, flexible for shifts and weekends
Preferred: Candidates with IFM company experience.
Sourced from naukri