Executive (ESS)

Job Type

Full time

Location

Tamil Nadu, India

Responsibilities

• Perform assigned RCM activities including charge posting, payment posting, AR follow-ups, and patient statement processing.
• Achieve daily production targets consistently, with a focus on accuracy and timeliness.
• Maintain quality standards (>98% accuracy) while minimizing errors and rework.
• Ensure SLA adherence of >95% across client deliverables.
• Assist in correcting and resubmitting errors identified during audits or quality checks.
• Update task trackers and report daily status to Team Lead/Sr. Executive.
• Collaborate with the team to resolve AR and charge clarifications.
• Learn and adhere to PMS workflows (IMS/eCW/MicroMD) and SOPs.
• Maintain compliance with HIPAA, ISMS, and QMS standards.
• Participate in training and actively apply process updates in daily work.

Requirements

• Good communication and problem-solving skills
• Proficiency in MS Office (Excel, Outlook)
• Strong attention to detail with focus on accuracy
• Willingness to learn PMS tools (IMS/eCW/MicroMD) and adapt quickly to updates