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    Job · 19102184

    Essar Group logo

    Executive - Customer Service

    Essar Group · Mumbai · onsite · Posted 27d ago

    Undisclosed0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Handle customer inquiries and resolve issues professionally.
    • Provide exceptional customer service through various communication channels.
    • Collaborate with internal teams to resolve complex customer complaints.
    • Develop and implement process improvements to enhance customer satisfaction.
    • Analyze customer feedback and suggest changes to improve the customer experience.
    • Maintain accurate records of customer interactions and transactions.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServiceCustomer Experiencecustomer satisfactioncustomer feedbackCustomer Complaints

    About Essar Group

    Essar Group logo

    Essar Group

    Engineering & Construction

    14.8k+

    employees

    1969

    57 years old

    Mumbai, Maharashtra

    India

    ₹13.5L PA avg

    Avg at Essar Group

    About

    Essar is India's leading corporate delivering world class services in sectors of energy, infrastructure, metals & mining and in verticals of technology.

    Industries

    Engineering & ConstructionIron & SteelMetals & MiningOil / Gas / Petro ChemicalsPowerTelecom

    Employee ratings

    10 reviews

    3.7/ 5

    Culture

    4.2

    Career growth

    3.3

    Work-life

    4.2

    Employees rate it well for

    Work-Life Balance38Overall Company37

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Executive - Customer Service · waiting for your command