Executive - Customer Service
Essar Group · Mumbai · onsite · Posted 27d ago
Undisclosed0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service through various communication channels.
- Collaborate with internal teams to resolve complex customer complaints.
- Develop and implement process improvements to enhance customer satisfaction.
- Analyze customer feedback and suggest changes to improve the customer experience.
- Maintain accurate records of customer interactions and transactions.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experiencecustomer satisfactioncustomer feedbackCustomer Complaints
About Essar Group

Essar Group
Engineering & Construction
14.8k+
employees
1969
57 years old
Mumbai, Maharashtra
India
₹13.5L PA avg
Avg at Essar Group
About
Essar is India's leading corporate delivering world class services in sectors of energy, infrastructure, metals & mining and in verticals of technology.
Industries
Engineering & ConstructionIron & SteelMetals & MiningOil / Gas / Petro ChemicalsPowerTelecom
Employee ratings
10 reviews
3.7/ 5
Culture
4.2
Career growth
3.3
Work-life
4.2
Employees rate it well for
Work-Life Balance38Overall Company37
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